erin rae B.
Your product is amazing...customer service just ok
Your product is amazing. My only critique is that for some reason the 10% discount coupon I had didn't work. I had bought 2 pair of pjs and I'm in Canada- so that 10% was important to me to help offset the exchange. When I called and spoke to somebody there they said it was too late- the transaction had already been processed but to let you know for my next order and I could get it on that one I thought that was a bit of a fail in customer service and was pretty bugged about it at the time. It was a while ago now and the frustration has faded but certainly has gotten in the way of me ordering again. I own 5 pairs of your pjs- again, they are amazingly cute and good quality. Product suggestion : extra tall option I get the XL for length, but they are also super baggy. Still love them, but would love them even more if they weren't so loose.



