The Catrina ShopThe Catrina Shop is the top online seller of fine, artistic, clay-ceramic sculpted, handcrafted Catrinas, that are delivered worldwide, bringing a classy touch of Mexican culture to homes and offices.
The Catrina Shop (thecatrinashop.com) has 129 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 119 reviews with 5 stars · Clear filters
Lisa T.
Hi, I’ve been admiring the shop for a long time, finally took the plunge and bought a catrina when I received it, it was even more beautiful and better than the picture! It arrive perfectly because I know they’re very delicate. The packing was excellent.🥰
Response from The Catrina ShopSep 1, 2023
Dear Lisa, Thanks for your kind words and feedback. We really appreciate it and look forward to serve you again in the future. The Catrina Shop Team
Eliseo G.
I really am grateful for resending a replacement of the romana art work. The customer service is excellent. Responses have been in prior matter. I recommend ordering these wonderful pieces. Thank you so much for your prompt assistance and for the wonderful surprise in my replacement
Response from The Catrina ShopJun 21, 2023
Thank you Eliseo!!!!!
Celine
Dolls are beautiful. Very vibrant and colorful.
Response from The Catrina ShopJun 21, 2023
Thank you Celine!!!!!
Margarita H.
Myriam’s attention to detail and customer service are simply fantastic! I’m so happy she took care of all my catrinas needs. Margarita Hernandez
Response from The Catrina ShopJun 21, 2023
Margarita, thanks for your kind words. Happy to hear Myriam took good care of you!
Andrew B.
Never received package I had a po box on my shipping address and got an email from customer service that they can't deliver to Po box, I corrected the address to my home. That was 2 weeks ago, still no package. I emailed and called customer service to get an update on where this is. I have not gotten any reply. Update, received package and couldn't be more happy with the statue.
Response from The Catrina ShopJun 21, 2023
Andrew, we are sorry for the inconvenience. We take full responsibility over any issues related to the delivery off our products. According to our records your catrina was delivered once we had an address different than the PO Box. We appreciate your support and feedback.
Susan O.
Beautiful piece of art. Very pretty and is impressive. Love it!!
Response from The Catrina ShopJun 21, 2023
Susan, Thanks for your kind words!!!!
Vickie
Great item. Love its authenticity.. Packed well, no breakage. Lovely piece.
Response from The Catrina ShopJun 21, 2023
Thank you Vickie!!! Glad to hear you liked our product!!!
Kristi L.
omg amazing gift shop, just bought some dolls for my friends and ill give it them in weekend, just love your prices
Response from The Catrina ShopJun 21, 2023
Thank you Kristi! We appreciate your support!
