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Thecarconnection (thecarconnection.com) has 54 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
thecarconnection.com
Website
thecarconnection.com
Category
Malls & Marketplaces
Listed on Five Star Index
2026
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Most recent review: July 2025.
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Arranged an appointment to see one of their cars, drove all the way there to find a couple of industrial lock ups. No one was there. I called the number to be told the car had been sold !
I would not consider buying a car from here.
FU
Fu
Trent and Chris from the car connection…Legendary!
Trent and Chris from the car connection let me brouse are without hassel and pointed out the car I really wanted, I got an awesome deal with a 3 year warranty on my dream car, i highly recommend everyone come to the car connection they have way more muscle cars than I thought and a huge variety of everything else 10/10 THANKS GUYZ!!
ZA
Zarah
Dodgey Aggressive Dealer
Dodgey dealer, don't use. Told me I could place a 'fully refundable' deposit to hold a vehicle while I checked finance. Four days later when I advised I would not proceed, he asked me to send my personal bank account details via SMS to receive the refund (which is in breach of Australian Privacy Legislation); told me a cancellation fee would now be charged (sending T&C fine print for a contract I never saw or signed); refused to make a secure payment using PayId to my mobile phone; refused to call me to get my bank details over the phone; then threatened me. Stay away, this business should be shut down.
MG
Mark G.
Lol just watched the video on YouTube…
Lol just watched the video on YouTube of the guy who paid the company $51,000 dollars for a car that the company took out from his bank account but refused to give him the car they kept from him for 7 days lol. I commented saying he should sue them for everything they have and get them closed down for good for theft of someone's hard earned money. Would never trust this company with my money 💰
LM
Laura M.
WORST EXPERIENCE EVER
WORST EXPERIENCE EVER. I dealt with Mike who took me for a test drive. The car was a great deal, I kept asking him why, he said he didn't know, maybe because of the colour (it was brown). He showed me the CarFax which showed an accident with $1600 damage, then took the CarFax back. I bought the car, took it home, then found out there was an accident with almost $20K DAMAGE that Mike failed to disclose. I shouldn't have trusted him, but he only showed me the portion of the report with the $1600 damage. I then realized that someone at the dealership INITIALLED THE PURCHASE AGREEMENT WHERE MY INITIALS SHOULD HAVE GONE, without my knowledge or permission. After contacting OMVIC and getting legal advice, I gave the owner the option of returning this car and purchasing another from them. More lies, more run-around. Twice they said it would be ready and twice it wasn't. The obnoxious, deceitful owner lied over and over to OMVIC, and I proved that he lied every time. The obnoxious, deceitful salesman Mike was arrogant, uncooperative and aggressive to the point that I was going to call the police. They finally took the car back and gave me a refund. OMVIC made reference to the dealership being audited, so I still have all the evidence of everything that happened if they need it. Absolute nightmare.
DL
dick L.
I needed a car for my wife and Pat…
I needed a car for my wife and Pat helped me find the perfect one! I purchased a vehicle for myself a few years ago and had good luck with Pat and his business so I went back. We financed and he found us the company with the best rates. My wife loves her car! Thank you Pat.
TY
Tim Y.
Worst service ever!!!!!!
They didn't even act like they wanted my money lol like he was to worried about going to lunch to sell me a car I was told to hold on while he talked on phone poor poor service not welcoming probly cause I was in my work clothes they thought I was poor didn't even ask me to sit down while I waited or anything rude people
TK
Toni K.
Worst cars sales man in the world
We found a car and were prepared to buy on the day, had cash with us. The car drove nice and we were happy. As when you buy a second hand car, you want to have it checked out to make sure your not buying a lemon for your peace of mind. The owner (Michael) would not let it be checked out by a independent person. His words were “I don’t want someone else putting s*^ton my car,” We had to pay a deposit on the car to have it inspected..
when talking to this Michael there was a few things we picked that needed fixing and he did the second hand sales man thing of yeah it’s cause it was not driven for a while. It will be fine in a few weeks…. He took me as a dumb female and didn’t give me the time of day. How ever I was correct and he was taking s*#t. He would not negotiate at all and rudely said if you want it you will take it if not someone else will take it.
This Michael was rude, a pig, arrogant, and I think a bit bi- polar
But on the other hand we should thank him for being a not very nice person as we kept looking for cars and we found a even better car for a better price. I would never recommend this car yard