Susan
Rented a cabin in January
Rented a cabin in January, before Cover-19. Paid half in January, second half due in March. Also purchased the travel insurance. At the end of March, made the decision to cancel due to Cover-19. I was told to file a claim with the travel insurance company, I did of course ,denied. Attempted to resolve through credit card company, I was able to get half of my money back, still fighting to get back the second half ($1178.38). I have filed a complaint with the BBB, and will taking other legal action. I did read reviews before booking, and they were good, when I went back after this, the bad reviews are there and they are horrible, ranging from cleaning issues, to the same type of problem I am having . So buyer be ware!