Derric S.
STILL WAITING ON A REFUND MORE THAN 45 DAYS SINCE ORDER WAS CANCELLED
I placed an order on November 17, 2025 at 8:30am. In less than an hour, I called to cancel the order. (3) days later, I receive a shipping notification that my order was shipping. I contacted this company to be told that the shipper shipped the items...anyway. I was told to refuse the item which was shipped via FEDEX. I refused the item, it made it made it back to the shipper and the shipper re shipped the materials via UPS. I have been waiting for RMA so that I could be refunded $505.87. We are now in January and I still have the materials sitting in our office and have not been issued a RMA or refund. This is my absolute FIRST and LAST time ordering anything from this company as there customer service is unable to get this resolved.