Theblackluxe Reviews | Read Customer Reviews of theblackluxe.com

TheblackluxeReviews of theblackluxe.com

3.6100 reviews
Clothing & Underwear

Theblackluxe

About Theblackluxe

TheBlackLuxe is a proudly Black-owned apparel brand that celebrates culture, history, and legacy through bold, meaningful designs.We specialize in high-quality baseball jerseys, joggers, and snapback hats that honor Black pride, Black fatherhood, and Black history. Every piece is crafted with intention—offering both style and a statement.From our empowering messages to customizable designs, we aim to help our community wear their pride loudly and proudly. Whether you're shopping for yourself or gifting someone special, TheBlackLuxe is here to uplift, represent, and inspire.✅ 5-star customer service✅ Easy returns & worldwide shipping✅ New collections launched regularlyShop with pride. Wear your story. Join TheBlackLuxe family.

Theblackluxe (theblackluxe.com) has 100 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: theblackluxe.com
Website: theblackluxe.com
Category: Clothing & Underwear
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 23% of reviews.
Latest: Most recent review: July 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Theblackluxe reviews

100 approved reviews, newest moderated first

Michelle H.
Oct 27, 2025
Mis understanding
Loved the look didn’t like the fabric of the jacket . And that my item was sent to the wrong address at first but that was taken care of.
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Cedric B.
Oct 27, 2025
Supporting my own kind
Supporting my own kind, Power to the People
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Harry S.
Oct 27, 2025
Size is not true to size
My garment was just a little too big for me. Thankfully I had a friend who was very happy to receive it for his birthday!
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Terry A.
Oct 24, 2025
It took almost a month to arrive
It took almost a month to arrive, and when it did, the packaging was not appropriate for a hat. I haven't worn the hat because it was completely flattened and bent up by the packaging; I expect my hats to arrive in a box, to maintain it's shape.
Response from TheblackluxeOct 27, 2025
Hi Terry Atkinso, I’m truly sorry to hear about your experience — thank you for taking the time to share this feedback. You’re absolutely right; the current packaging for our caps doesn’t always provide the best protection during shipping, and we’ve been actively looking into better options. Unfortunately, shipping hats in boxes significantly increases the cost (sometimes higher than the hat itself), but we know presentation and quality matter just as much as the design. If your hat arrived bent or flattened beyond what can be reshaped, please send me a quick photo at [email protected] — I’ll gladly send you a replacement at no cost. Your feedback genuinely helps us improve, and I really appreciate your patience and support as we continue building this Black-owned brand with excellence and pride. — Thomas, TheBlackLuxe
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SHAWN T.
Oct 18, 2025
I May Try Them Again, I Don't Know
Cheap materials for a baseball cap were used and the measurements of the cap bills were smaller than normal. Also, they were shipped flattened to the point where the original shape couldn't be restored.
Response from TheblackluxeOct 21, 2025
Hi SHAWN TOLLIVER I’m really sorry to hear about your experience with the cap. I’ve already reached out to you by email to offer support and make things right. The issue with caps getting flattened during shipping is something I’m working to improve — I’ve looked into shipping them in boxes, but the carrier cost is still extremely high. Most caps usually regain their shape after a few wears, but if yours didn’t, please check your email — I’m ready to help and find the best solution for you. Thank you for supporting a small Black-owned brand and for giving me the chance to improve. — Thomas, TheBlackLuxe
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Joshua D.
Oct 16, 2025
Terrible
Doesn't look anything like the pictures.
Response from TheblackluxeOct 16, 2025
Hi Joshua, I’m really sorry to hear that your item didn’t look like the pictures. I’ve already reached out to you directly at [email protected] to help resolve this, but I haven’t received a reply yet. Please check your inbox or spam folder — once you send me a photo of what you received, I’ll review it right away and take full responsibility if the product isn’t as shown. — I’m always here to help. — Thomas, TheBlackLuxe
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Jennifer B.
Oct 13, 2025
The quality of the pants and top were terrible.
The quality of the pants and top were not as good as advertised. I was sent pants that look like pajamas and not like in the picture. The size of the pants were not even matching what I ordered. I spoke to someone only through email who gave me a reason for this and stated I would get the right order but I never received it. So I was stuck with an order and I bought two thinking my first order was wrong and never received a response on fixing that as well. So I paid for two of the same thing and got the same result for both orders. I have the same review for both orders!!!
Response from TheblackluxeOct 14, 2025
Hi Jennifer, I’m truly sorry for your disappointing experience — that’s never what I want for any of my customers. As we discussed over email, I’ve already processed replacements for both items, and they’re currently in transit. I’ll update you as soon as they’re out for delivery so you don’t miss the package. Thank you for your patience and for giving me the chance to make this right. — Thomas, TheBlackLuxe
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Carl P.
Oct 11, 2025
Problem is got handled!
Took a little while, but Thomas the CEO of the company said he would take care of my issues with too small jerseys. Out of the blue I received replacement jerseys for the originals. My only complaint would be that the communication needs to be better. Thank you Thomas, love the jerseys!
Response from TheblackluxeOct 14, 2025
Hi Carl, I’m really sorry for the frustration you’ve experienced. I actually received your return request email on October 8 and replied the same day to confirm the new sizes you wanted for the exchange — but I haven’t received a response yet. Could you please check your inbox (including spam/junk) for the message sent to [email protected] ? I’m always happy to offer a free size exchange for cases where the fit isn’t right. Please reply to that email whenever you can, and I’ll take care of it right away. — Thomas, TheBlackLuxe
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