The energy at The Best Call Center is palpable and we’re still growing. We are a team of virtual receptionists available 24 hours a day, 7 days a week, 365 days a year to handle your business calls needs so you do not rely on automated systems and answering machines. In a field flooded with advanced development of chat-bots, artificial intelligence, and automated voice response, we understand the need to take control of technology and incorporate efficiencies we can pass as customer value.
Best Call Center (thebestcallcenter.com) has 15 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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15 approved reviews, newest moderated first
Victor R.
Warning: Unannounced termination, unpaid wages, and unprofessional conduct This company revokes all platform access (Teams, Discord, email) overnight without prior notice, explanation, or an offboarding meeting. Afterwards, they completely ignore all messages and inquiry attempts, leaving unpaid wages for days already worked. Zero professionalism and a total lack of respect. Be extremely cautious if you are considering working for them or doing business with them.
Dave R.
I got an email from these people and I figure I give them a try. I used many answering services before and they were more than twice as much as The Best Call Center. The team is very attentive and they answer calls quickly. I highly recommend if you need a reliable answering service.
Anson Y.
I worked with Best Call Center. They are extremely helpful and most importantly reliable. The staff is very friendly and professional. They provide excellent service and rapid response. I would recommend this service to everyone I know. Each phone call was handled with care.
Ori Z.
Wow things are getting really expensive with answering services, I feel like they find ways to keep inflating costs which is crazy. Nope, not with The Best Call Center, they keep things as simple as possible, super cost effective, provide the best reports, and what they say you are paying for is what you are actually paying for. Plus they've got such a big team of bilingual agents, it's pretty amazing.
George
After having to replace my office staff due to covid and no one wanting to work in the office. The best call center was able to help me replace my receptionist and also my intake specialists. Thank you so much for keeping my doors open during the holidays !!!
David R.
I have used these guys for a while. The people that answer the phones are very friendly and easy to communicate with. I was also able to customize the call intake and reporting process. I will be with them as long as I keep working.
Valerie T.
Had a pretty good experience here. I feel as if the staff was on top of there work and they did not leave me waiting. No hold time.
natalie M.
Excellent overall experience with Best Call Center. Professional, efficient and handled each call perfectly! Very high recommendation.