theaffordableorganicstore.comReviews of theaffordableorganicstore.com

Absolute waste of time n money if your buying plants, the saplings are very poorly packed like 2- 3 saplings cramped in a tiny box, by the time it reaches the customer they have no life left, already dead when we reach out to them they say, it's transport associated stress, plants can survive with proper care but there should be some life left with the sapling to survive how to care a dead plant, when we try to chat, they abruptly close the chat without giving any proper response or resolution, if we email them with images of the dead plants, they promise us the store credit which would never get credited even after the repeated followup, Better stay away from this fraudulent plants store

I am writing this with utter frustration and deep disappointment regarding my extremely poor experience with your organization across two consecutive orders.This is not an isolated error; it reflects a consistent pattern of poor quality control, unprofessional packaging, and a customer-hostile refund policy. 1. Order #1034965 - Placed on 9th May, 2026. Items Ordered: Vermi Compost, ZZ Plant Sapling (1Pc), Peperomia Green Plant Sapling (1Pc), Jade Plant Sapling (1Pc), Epsom Salt (250gms), Neem Oil (30ml), Aparajita Blue Pea Seeds (1), Natural Bamboo Seeds (10 Seeds) Deficiencies Found: a) ZZ Plant, Peperomia Green, and Jade Plant saplings arrived completely dried and dead on arrival - unfit for survival. b) Aparajita Blue Pea Seeds and Bamboo Seeds (10 seeds) failed to germinate at all, despite following proper sowing procedures, indicating poor seed quality/storage. c) I raised a complaint with photographic evidence. Instead of a refund to source, a paltry sum of Rs. 306.44 was forced upon me as Store Credit on 20th May, leaving me with no option but to re-order. .2. Order #1098355 - Placed on 20th July to utilize the forced Store Credit - Delivered Today. Items Ordered: Sansevieria Bacularis Mikado Plant Sapling (1pc), Peperomia Green Plant Sapling (1Pc), ZZ Plant Sapling (1Pc). Deficiencies Found - Which is even worse than the first time: a) Unprofessional & Self-Damaging Packaging: Adhesive tapes were stuck directly onto the leaves, tearing them on opening. The soft soil pots were completely crushed flat under pressure from other items/logistics handling, with zero protective packaging for live plants. b) Wrong & Missing Item: The Sansevieria Bacularis Mikado Plant Sapling (1pc) is MISSING from the parcel. Instead, a second, weak, wriggled, and almost crushed ZZ Plant sapling was dumped in its place. c) The plants delivered are not healthy saplings but extremely small, fragile, unrooted cuttings that cannot survive transit.How long is a customer expected to retain composure while facing such repeated nuisance, financial loss, and mental harassment? I am a regular buyer of gardening products from brands like Plant Orbit and have never faced such pathetic quality and service. Your practice of delivering dead/unrooted cuttings in the name of saplings, followed by a flat refusal to refund to the original mode of payment and forcing customers to re-purchase through "Store Credit" only, is a highly unethical and customer-trapping business model. It is truly shameful that an organization claiming the legacy of a Retired Indian Air Force Veteran with 27 years of service is delivering such substandard products and service. This tarnishes the trust customers place in your brand name. A quick search on social media and consumer forums shows I am not alone, with numerous customers reporting identical issues of dead plants, missing items, and poor support. My Demand: 1* Immediate full refund of Rs. 306.44 + the entire amount paid for Order #1098355 to my original source of payment (UPI / Bank). I do NOT accept Store Credit. 2* Take back your damaged/wrong products at your own cost if you wish. 3* Written confirmation of the refund initiation within 48 hours. If this issue is not resolved with a proper refund, I will be compelled to escalate this matter by posting my detailed experience with photo/video evidence on all social media platforms, Google Reviews, and filing a formal complaint on the National Consumer Helpline (NCH - 1915) and Consumer Forum for deficiency in service and unfair trade practice. I expect professionalism and accountability, which has been completely absent so far. Best Regards, Sanjay Guhathakurta.

चोर स्टोर कहना सही है,

3rd class company

A frud company. Delivered lifeless tyny plants most of them already dead. what a waste of money. total regret.

Totally a fraudulent company. I was delivered with a wrong order and several plants were missing in the order too. No response to my emails from customer support. Never go for this website.

They are well educated CHEATERS. DO NOT BUY ANYTHING. I HAVE ORDERED AND MADE PAYMENT BUT PLANTS NOT DELIVERED.

The affordable organic store Team, I am writing to formally raise a complaint regarding my order (Order ID: 1064953), placed on 14 June 2026. Despite multiple attempts to contact your support team, I have received no response. Emails are either bouncing back or remain unanswered, and the contact numbers provided are consistently unreachable. This lack of communication is highly unprofessional and unacceptable. The shipment in question contains live plants, which are perishable and have a very limited survival time during transit. The delivery has now been delayed far beyond a reasonable timeframe, and it is highly likely that the plants are no longer in viable condition. Order Details: - Order ID: 1064953 - Date of Order: 14 June 2026 Issue: - Shipment significantly delayed beyond acceptable duration - Order not yet delivered - High risk of complete loss due to perishability of plants I request an immediate resolution within 48 hours of receiving this email: - A full refund, OR - A replacement order (only if fresh shipment can be guaranteed) If I do not receive a response within this timeframe, I will be compelled to take further action, including: - Filing a formal complaint with the Consumer Forum - Initiating a payment dispute with my Amazon Pay Please treat this matter as urgent. Regards, Vandana Sharma