I spoke with a pleasant man regarding my move. We went over every item I had to move. Found out when the moving company came (not 3 Brothers Moving and Storage) but another moving company. They told me that 3 Brothers Moving and Storage is just a broker and not the moving company. My contract went from $9,118 to $13,706. And I was told by 3 Brothers that the first 45 days storage was free and then after that it would be $100 a month. The moving company that came all of a sudden tells me that the storage fee is $2100 a month. Do not ever call 3 Brothers Moving and Storage. Call an actual moving company first for them to give you what the actual cost of a move is.
MR
MR
3 Brothers not real movers - don't fall for it
Initial deposit of $500 for an interstate move (AZ to TX) was provided on March 10th to Anthony Delvecchio, 312-248-2406, also 866-688-0518x30021. Bill of Lading signed on 3/12/2024 for a one room move for a total of $1,592 and provided by Lori Stone, 866-688-0518. Anthony stated that JJ would call me from QA 5 days prior to the pick up date (no call received) and that customer service would call me to confirm the day before (3/28/2024 and no call received) On the date of pickup 3/29/2024, no one called to confirm the pickup time. Got through to Customer Service in the morning of 3/29 and told would be there between 12-4, waited all day and no movers, no calls, no nothing. Called more than 13 times, waited on hold with Cust Serv for 35 minutes and were hung up on. We called the main line and started to explain the situation and got hung up on. Many many terrible reviews on Yelp also of similar incidence happening. Will be engaging a lawyer to try to get my deposit back from this dubious business. Anthony called me at 9:15pm MT AFTER we sent a note to cancel the move because we can not trust that they will actually arrive for pick up nor deliver all the belongings, nor that belongings will arrive as scheduled and provided on the bill of lading by April 1, 2024, once I told him engaging legal he also hung up on me. I am instead getting a U-Haul and doing it myself as there is no time left as starting a new job as was explained to the claim to be ex-marine, Anthony Delvecchio. Will be engaging legal to submit a Demand Letter as they did not follow up on their obligations nor try to resolve the situation. Do NOT use this company. They also operate under another name. They are predatory.
Filed a BBB Complaint at bbb.org and click on File a Complaint. Also NCCDB national Transport complaint, DOT# is listed on their website.
RW
Rebecca W.
Worst experience of my life
Worst experience of my life. Multiple people hung up on me. No one gave me a straight answer forced me to sign a document without giving me time to read it and then blamed me for not reading it. Said they'd get my stuff to destination within 21 days. Told me ONE day before moving that they take my belongings to a storage place then off load it, inventory it, and then reload IF they get another load going same direction. Would not give me a straight answer on pick up day or delivery day. Came to get belongings and said it would be 4 times the original quote. Original quote was $2,600. I'm reporting them to BBB and they don't deserve to be in business. They are in a word UN-AMERICAN. They belong in a 3rd would country selling donkeys for delivery. Oh, and they wouldn't give me a refund either, I had to call my credit card company to get refunded. DO NOT GO WITH THEM.
DE
Deb
These people are liars and thieves
These people are liars and thieves. They say if you cancel within 72-hours you will get a full refund, however, after cancelling within 48-hours I'm still waiting. They emailed me that the refund will take 3-5 business days. That was 10 business days ago. Customer service telling me today that they haven't even processed the refund yet and have no idea how long before they do. This is despicable behavior. They take your money in 2.2 seconds but drag their feet on giving it back to you. The only thing I'm happy about, is that they can't scam me for any more money. They should be out of business for their lies and greed. Taking advantage of people is not okay!!
JH
Jeff H.
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY! Please read the reviews they are true. Our story is we agreed upon a price with just a few items to include two bicycles all less than their minimum so they stated, " we we have to charge you the minimum", we stated fine signed the contract and paid the deposit of 1200+, our sales rep then calls us and tells us that they have to take a boat to get there. The most ridiculous thing I have ever heard. We stated there is a bridge with two lanes on each side. Then they called back and stated it is nine hours from Houston, we said no it is 5 hours from Houston and so what it doesn't change the overall milage. Then they called back and said since it is so far south and close to Mexico they could do it but it would cost an additional 800 dollars. This is their scam folks agree to one price then try to jack you for more money. As I said in the beginning, DO NOT USE THIS COMPANY!!!
CC
Chuck C.
DO NOT USE THIS COMPANY!!
DO NOT USE THIS COMPANY!!! They are 100% scammers and thieves!! They stole $5000 of my money and all my possessions!!
They don’t even try to resolve the problem and have stopped taking my calls and emails.
The owners and managers of this company need to be arrested!!
LM
Lynn M.
Total scam don’t give these people 1…
Total scam don’t give these people 1 cent. Ihave tried getting my money even filed with the BBB, they say a check is in the mail 3times so far.Going on 4months all lies. S1877287 I can’t upload my screen shots of emails and do you want me to file this?
SH
S H.
3RD REVIEW 3 BROTHERS MOVING...
3RD REVIEW 3 BROTHERS MOVING...Well, on March 6th the movers came to deliver my furniture and boxes at about 9PM. EVERY BOX was damaged and many of my things were broken. I thought I was getting a good deal on moving, but, instead they costed me my job and a good chunk of money. Anyone who wants to enter into a Class Action suit ...
