Movers & PackersReviews of the3movingbrothers.com

Run...don't stop. They are NOT at all what they claim to be . They will tell you they will be there 24/7 and answer your calls... not true They will tell you you will have a private truck and charge you extra if you decide to go with that..... not true They have nothing to do with the trucking. The trucking company showed up at our home with a trailer. Our furniture and belongings were then put on the trailer and driven to LA where they were offloaded to a warehouse and will sit until a truck comes that is going to Florida. We will not have our stuff for up to 30 days. The price they gave us for our private truck which was not private was incorrect. It was about $3000 more than what we were told. We were told $8700 and paid over $12k. Nothing they tell you is true so run! They entice you with their pricing and promises, and they are all lies. And by the time you find out it's too late you're sitting there waiting to move so you just go with it. It’s been 2 days short of 4 weeks and 3 carriers amd our truck just arrived. A few broken items….lots of waiting and still haven’t heard from 3 Brothers Moving and Storage. I did get Luke once… I called him from my mom’s phone say he didn’t pick up, but he called her back She handed me the phone…. And he hung up on me You can't say you weren't warned. RUN **** per your response ….. we were told we had an entire truck and not to worry about adding any other things to the item list. Several things were added, but not 102 items. We were also told we had an entire truck and not to worry that there would be plenty of space. We were told that the quote was the maximum that it would be because we had the entire truck…… turned out to be a trailer attached to a pick up….. we were also told you would be there 24/7. No one finds it odd that Luke hung up on me. No one finds it odd that neither Luke or Joe called us back to this day. Our son is also moving cross country He also got an estimate from you guys. We recommended him to call the company that actually moved us direct and get an estimate from them. You gave them an estimate of $1400 …again virtually…. The actual price is $5000. Adams Relocation, who is honest and who actually did our move (you did nothing!), will be doing his move and not you. They won’t be paying your inflated price….You are scam artists….you are contractors…. you get your money and run ! Your company brings no value to the process. You’re the unnecessary dishonest middleman….. I’ll say it again… run!! do not use this shipping contractor…. Do not use any shipping contractor!! They are a waste of money and time. Only get your estimates in person and in writing! AND you need to do your research !! We did 2 in home virtual walk through estimates! The last one 2-3 days before pickup And again, you don’t speak anything about us paying for a full truck and Luke telling us don’t worry you have the entire truck you won’t even be able to fill it!! After the fact, in speaking with the other movers ….what you did only increased your commission by telling us we had a full truck. You initially quoted us around $6000 then we were told about a full truck for $8000 and we took that option so we would not have any additional costs, In reality, you lied and took the $2000 additional dollars and put it in your pocket. It would have always been $4000 more than you quoted us. Your business model is to get as much as you can upfront and then sell the contract to a moving company for the lowest amount you can. So you can spew whatever lies you want it goes with everything else in your business profile. Have you read your other reviews? Do you not see a pattern here? Looks like Luke and Joe and the rest of you there, have a reputation of ignoring people after you get the contract, lying and deceiving a lot of other people. I would expect your management to reach out to us to rectify this situation….not me calling you!

BEWARE! This company is a scam. They are not a moving company, they are brokers. I called 3 brothers for a moving service and they picked up my things on June 30th and told me my items would be here on July 3. My items got here during the first week of August. Come to find out they are actually brokers, not a moving service. They transferred my items to a company in Las Vegas called Posh Moving & Storage. Then 3 brothers did not help me at all nor did they communicate to me where my items were at. Posh Moving & Storage is just as bad. They are not a moving service either. They transferred the job to another company called Allstate moving who is a trucking company. The entire experience was beyond terrible and I never got an update on my items. Anyone who has used 3 brothers and did not have a good experience, I am open to filing a class action lawsuit against all three companies. Please reach out to me if you would like to sue. Terrible company, terrible employees, and terrible communication. Hope they go out of business.

This is a (very very bad) moving brokerage. Our aweful experience was as followed: We google movers and put in our phone number for a quote somewhere. Kevin T. from 3 brothers calls us up and gives us this awesome quote to move across country. We do our due diligence of seeing if it was a fraud (or so we thought.) No major red flags. He asks how much stuff we have and we tell him and he gave s super super super low estimate. We're thinking "sweet, we're getting a good deal" We sign the contract. They ask for a deposit, we pay deposit. We arrange for the move. The movers come and say that the estimate was not even close. We had 50% more stuff more then the quote but ended up paying like twice as much somehow. Ok bad estimates happen, whatever, BUT, Kevin straight up ghosted us! He just would not take our calls or call us back. We called the HQ, they said they would relay the message, but could not force him to take our calls. He eventually blocked our number. We never once spoke to him about the bad estimate or anything because we could not get in contact with him. He is a broker and as soon as they get their money (the first deposit) they ghost you and won't even take your call. Never ever again. Find a moving company and pay them directly. These are expensive middle people that are extremely unprofessional.

I will NEVER use this company again. First of all, I have never used a moving service before, so I got multiple quotes from different website to see what the estimate would be to move from North Carolina to Tennessee. Joe Greene called me and said they could do everything for me. He said they would send 3 big guys to move my things. During the process they would take pictures of the item’s condition, and wrap up any furniture. I asked him if this was going to be a one day move as in with my things to be picked up and delivered the same day because I start work the following morning. He confirmed this and said it should not be an issue. My initial quote was approximately $1580. I booked their company a month and a half in advance. When they called several days before the move, they did another estimate on everything I had. I had sold several items, but added two things as well. All in all the price should not have changed, however went up $100. Not a big deal. On the day before the move, I got a call from a random woman told me that she would call tomorrow and see when the movers will be there. That’s when I found out that 3 Brothers does not handle the moving themselves, but rather is a broker. The next day I hadn’t received a call so around 11 AM I called and was informed that they would not be there till the next day. I had to call my work, and explain that my movers were late and luckily they were understanding. I will call later in the afternoon and said they would be there between 4 and 8 PM. At around 3 PM the following day I got another call that said they were now not be there till the following day. I Again had to call my work and say I would not be in until the next day. They said they would get there super early between 6 AM and 10 AM. The driver did not get there until 9:45 AM. Yes, it is still between the window, but I’ve been up since five in the morning. They only sent two men to my apartment. Before they started loading the truck they were gonna tell me my final price was $2000, 500 more than the initial estimate. As a reminder I had sold/got rid of a good portion of my items! I was able to work out some kind of discount but still ended up paying $1600. When I asked the driver after everything was loaded what time he thinks they will get there he said it would not be delivered today and that it could take one to five days. All of my stuff is on this truck! When I tried to call the company, as well as the initial me and I dealt with Joe Greene, nobody would answer my calls, or would send me to voicemail. I did not get my items until Sunday. The whole time during this experience I called both companies in very rarely. Did they get back to me without me having to call several times. This was the worst experience ever in his made me know whenever you were moving service again. Do not use this company. EVER!

I booked a moving order with 3 brothers with a salesperson there named Peter. He made it sound like I could cancel at anytime. After a little bit after 72 hours I did send a text to Peter confirming the cancellation. He told me that he will send the cancelation in and a refund will be given in about a week. A week goes by and I didn’t hear anything nor did I receive a refund. I reached out again with no response. After being ghosted by Peter and the customer service lines. I call in a few weeks later because I was in the middle of a move and someone finally picked up. They told me that I couldn’t get a refund for the order because it was after the 72 hour mark. I will never recommend this company to anyone. Whenever anyone asks me for a moving company I will tell them “anyone but 3 brothers”. When I move in the future I will tell myself “anyone but 3 brothers.” Thank you for the horrible customer service experience.

Absolutely the worst. Do yourself a favor if you try to cross country moving, Sales reps is a scam, they will basically say yes to everything, and after signed the contract with them, they would tell you 1: " Let me transfer you to customer representative" 2: "Its up to moving company"

RUN away from 3 Brother’s Moving & Storage brokering service (US DOT: 3840883 MC: 1396743)! They WILL lie to you about what is included in their packing packages/misrepresent what is in the contract on the phone, pressure you to pay the deposit, and then be infuriatingly rude when you ask for help when problems arise with the movers. They have MULTIPLE ways to charge you extra above their cheap estimate when the movers arrive. Do NOT believe a word that comes out of salesperson Peter White's mouth. Lies to get you to pay a deposit: Peter gave a good quote for a 26-foot full truck with full pack/unpack. Peter said he would "be in your corner from start to finish”. He told me “when you get the truck and full pack there are no other hidden fees or charges. If you go over the single truck your total increases by $4.75 per cubic foot”. I confirmed all again with Peter in a call because I was surprised by the low price & unpacking! I told him this move is very sensitive because my dad is elderly & my brother (who I was arranging the move for) has a severe mental illness. He reassured me again. Next day, Peter texted me I really needed to get on the schedule, so he needed the deposit THAT DAY, Saturday. I have the texts from Peter saying “Again, to clarify your deposit is refundable if canceled & when you pair a full truck with a full pack, there are NO OTHER CHARGES. This is your final binding price”. Pushy for $=Red flag. Should have trusted my instincts, but instead, I told him my dad would never forgive me if things go awry. Peter texted “I am in your corner the rest of the process. Don’t stress we are legit…your total is all-inclusive.” So at this point, I had unknowingly been lied to about the unpacking of boxes, the refundable deposit, the $4.75 total price per cu.ft. of extra truck space, & 1/3 of the cost at each phase (deposit, pick up, delivery). I'm a busy working woman&PhD candidate, so I hastily signed the contract without reading it fully because I believed Peter White. Pack/move: 3 Brothers contracted with Adams Relocations Services based in Prosper, Tx. Rafi the mover showed up with his crew & said that the estimate would be 50% more than the initial estimate from 3 Brothers! He said we had more stuff than was on the inventory & he could NOT fill his 26-foot truck to 1800 cu ft/12600 lbs which was the capacity stated in my contract that would be filled before a 2nd truck was used. Peter was not responsive to texts/emails. I called customer service & had to control my anger with the infuriatingly condescending Sarah Norcia, the customer service manager. She kept telling me that I was going over one truck bc I had more stuff. I told Sarah that Peter had told me lies. She dismissed me by stating I signed a contract with all of this in it. Now I am reading the contract word for word & the lies Peter told over the phone become apparent. Peter finally responded 1 more time telling me needing a 2nd truck "was not a hard concept to grasp". Peter the suave sales guy turned into a belittling lying mansplainer. They were insulting me, but NOT addressing the fact Rafi was saying he was NOT going to fill the 26ft truck to the contract capacity & was charging for a 2nd. Each interaction with Sarah had my watch warning me about my stress level. I did all the negotiating holding Rafi accountable for the contract to get a more reasonable resolution @ 32% more than the estimate. Delivery days: I received no help when the driver arrived & said he could not offload the truck because he's one person. WHAT?! I had to resolve the issues myself with Rafi after great stress to my ill dad and brother. No help from 3 Bros. Virtually every box in the 2nd truck was crushed. I wish I could post pics to show how bad. Sarah's response--a link for an insurance claim. I've asked for the recordings of my calls with Peter to document the lies he told & for a call from the owner. Neither has happened as of today. I've never written a negative review like this, but people need to know 3 Bros is an unethical & deceptive moving broker. I have more details/issues than this space allows. I've contacted lawyers to see how to get the call recordings to show that Peter lied repeatedly, but lawyers charge $$$$. 3 Bros know how to deceive people & get away with it. This experience upped my cynical factor by 1000. I signed the contract with 3 Brothers, so I was made the fool. Run from 3 Brothers so they do not make a fool of you!

They lied and stole my money