THCServers Global LLCReviews of thcservers.com

Awful service. A lot of downtimes, always same excuses like updates, updates, updates. At least i am sure there a bigger problems in the server structure which cause these errors. Within the last 30 days we had around 7 hours offline time an very often very slow online time. Absolutely not recommendable...

I see many people got scammed by these guys, i shall read first reviews before i buy new hosting :D SCAMMERS

SCAM:You buy and they suspend it in a few days, no money back nothing, BE CAREFUL

Bad service. Website down for several days because their servers had an attack.

They were good once, but now they are just shi*ty service, my website is down for 48 hours now and they didnt even care about it. their customer Service is also bad, they dont respond to you. Worst you can get, better take hosting from a reputed company. This company is already destroyed.

I have been using their hosting since the last 6 months and never had any problems with them. Overall they are a good host and their uptimes were great. However, I was shocked one day when I got an email saying my hosting account has been suspended. When inquiring about why was it suspended, they kept on changing the reasons. Let's go through the events of the day. 1. I get an email saying my account is suspended, with reason "Suspension Reason: site is serving up redirection links to spam or malware." 2. I contact support. 3. They say they need my documents for ICANN registration. ICANN registration is for domains so I asked them, why do they need it when I have not purchased any domain from them? 4. They realize that they made a wrong reason, then they change their reason and say I am doing "spam". 5. I posted reviews about them everywhere. They panic and reply to me. 6. While I was talking to the support, I even changed the nameservers of that domain to point to another IP address and not their hosting, which means that whatever was going on from that domain will not happen any more. But they were still not willing to reactivate it. 7. I was even ready to pull down that site and just remove all the files. 8. Then they ask me to remove all bad reviews and they will give me the backup. 9. When I refused to remove the bad reviews posted by them, they then change their reason and accuse of being involved in hacking. Being a hosting company, they need to understand that WordPress comes with a lot of plugins and themes. Although most of them are secured, there can be some which might be a rogue one and do the spamming/malware or whatever it is. Keeping this aside, I even told them that they can just remove that site, delete all the files if they want. Still they were just sticking to their demand that they want my address and ID proof documents. Had they demanded it in a better way, I would have been happy to provide them that, however they kept changing their "reason for suspension" which made me feel that something is wrong. They even were saying at some point that there was something going on from some Russian IP address, they have still not given that as well, all they are saying is that I am a hacker and I am this and I am that. I am a full time web developer and I create websites for people across the world for a living. Had I been a hacker or some sort of rogue person, I wouldn't have even bothered about the suspension and moved on to some other host. Inspite of all this, they still just need my documents, nothing else, which makes me believe that there is something else going on behind the scenes. I don't care for the hosting now. I have moved on to some other host since I am not going to waste my time. But I would still continue to review about them coz I have PAID for their service and I have every right to review it, and also that no other innocent person has to face the situation like I had to face. Thank you.

I had a terrible time with THC Servers. One day, out of the blue they simply deleted my account, all my files and emails. I was only a few months into a 12 month paid-in-advance package. When I complained they were totally unrepentant. It turns out their reason was a couple of people complained about my site on a third party forum. That, a little customer dissatisfaction, was enough for them to delete everything without even contacting me. It's scary to think they would delete an entire account, paid for in advance, because a negative review.