textPlusReviews of textplus.com

Very useless site. They will assign you numbers that receives zero text or calls. When you chat them they respond foolishly instead of helping you. AVOID THESE GUYS OR YOU GET SCAMMED

The company randomly stops allowing users to send messages and then customer service gives some canned nonsense about needing to wait 24 hours until it is restored. They do this fairly often. I experienced this several times over the last week or so.

They are doing well and honest I love this app I

ZERO STARS If TextPlus can 1.)suspend my service, 2.)continue charging my card without providing me service, & 3.)reroute a bank blocked merchant transaction by manipulating the descriptor- then TextPlus is 4.)fraudulently misrepresenting their services to their customers as well as 5)diffusing all liability to Apple & Google by 6) claiming zero control over TextPlus subscriptions. TextPlus is violating CashApp merchant rules, Google Play billing policies, Apple App Store billing policies, Visa/Mastercard billing policies, and Consumer Protection policies, & Federal Trade Commission. ZERO STARS

When I first signed up with textPlus, the upsides significantly outweighed the downsides. Free texting to US numbers, including MMS. I put a few dollars of credit on my account and earned another few from watching lousy ads. It was enough credit for the last 7 years. The service declined. The mandatory ads, for which you don't get paid, got longer and longer, and I many times had to close and reload the app to use it. Six months ago in China, to make it work, I had to use a VPN. Then i had to use a VPN everywhere. Oh, guess what? Using a VPN is against their terms of service I found out later. They terminated me in a generic message telling me how they were trying to keep their sacred service free of spam. That is rich! I constantly received unsolicited messages and calls from these clowns. To be fair, a ton of these virtual telco operators are terrible. The textPlus numbers actually work for calls and messages but NOT for receiving one time codes. Very spotty there. I wasn't expecting the sky from textPlus. For how much I used it, textPlus worked until it didn't. If you need a service you can trust and rely on, don't sign up.

Karen Lynn love

I purchased a premium number from TextPlus, but I never received it. I contacted Enhanced Customer Service, but they never responded. Frustrated, I ended up canceling the subscription and lost $0.50 in the process. If this is how they handle paid services, I can’t imagine relying on them for anything important. Avoid if you expect reliable service or customer support!

Have used them for years and liked their service. But something happened to them a few months ago. Service stopped being reliable. Then stopped working altogether. I wrote to customer service to ask for help. They eventually responded by suspending my account "for violating their terms of service" and blocking me on their App, effectively stealing all the credit on my calling account. Since then I've responded to their email at least a half-dozen times asking for any clarification. Never got a single response. I don't know what happened to them, but I'd stay away now. Sad, because they were a useful service.