Fatima B.
Like it and the company is doing well…
Like it and the company is doing well because it helps people to know how you guys are doing your job to help people so you guys still keep going

Textline, the most secure business texting platform on the market. Textline is a secure business texting software that makes communicating with contacts easier. Conduct one-on-one conversations, update a group of contacts, or send bulk texts at scale from your computer or via our mobile app. Textline is used by companies of all shapes and sizes to message customers, leads, and employees. Use our SMS platform to power your SMS marketing campaigns, improve customer service, quickly reach leads, or simplify back-and-forth conversations. With a 98% open rate and 45% response rate, it's clear why thousands of businesses are adding SMS as a communication tool. Why Textline? Textline is designed for modern support, sales, operations, and marketing teams. With business SMS, we help teams boost productivity, improve customer satisfaction, and scale. Plus, Textline is top-rated for SMS security, compliance, and trust. Rest easy knowing your data is protected and your team has the right tools. View some of Textline's powerful SMS features: Try it for Free View Plans + Pricing View Our Website
Textline (textline.com) has 170 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 9 reviews with 3 stars · Clear filters
Fatima B.
Like it and the company is doing well because it helps people to know how you guys are doing your job to help people so you guys still keep going
Namwebe C.
User friendly and easy to use
Kathy B.
The programming needs a feature that allows users/clients such as ourselves to be able to "resolve" a range of texts. Date range might be the best suggestion.
Response from TextlineAug 16, 2021
Hi Kathy, thanks for your review and the suggestion! We appreciate the feedback.
Jaime C.
While we like the Textline a lot. However, it would be nice to nice to have a delete option because we have sent a few texts in error. When we have tried to reach out to assistance, there is no number to call just an email and even when we sent an email, no one ever resonded. Let's see what happens to this review. It it is actualy reviewed or not.
Response from TextlineAug 12, 2021
Hi Jaime, We're sorry you had this experience and we do take customer service very seriously. Because Textline sends SMS and MMS, there is no way to delete the messages once they're sent. On our end, it looks like our team had reached out to you. However, if we missed something or if you still have additional questions or concerns, please text us at 415-849-4349 and we're happy to help.
Caitlin H.
I wish I got a notification of text to my computer. Doesn't seem useful at this time.
Response from TextlineAug 12, 2021
Hi Caitlin, we appreciate you taking the time to write this review. You can find more information about mobile, desktop, and email notifications here: https://bit.ly/3sfLsiG. You can always text us with any questions at 415-849-4349.
Mandy Z.
I think sometimes it updates very slow. I already sent out the message but it does not show. So I sent it again.
Response from TextlineAug 12, 2021
Hi Mandy, we appreciate the feedback! Unfortunately, this is often on the carrier's side as they deliver the message once you click Send. If you have any other questions about this, please text us at 415-849-4349.
Total Vision And H.
It works good.
Response from TextlineAug 9, 2021
Thanks for the review! We value your support and we're always open to hearing your feedback. Happy Texting!
David P.
Customer service is great but certain things need to be fine tuned before it's amazing for us. We are still figuring out notifications, etc.
Response from TextlineAug 5, 2021
Hi David, we're glad to hear our team has been helpful! Please text us at 415-849-4349 for any additional questions. We'd be happy to help you fine tune your settings to maximize your team's productivity.