Best Cigar PricesReviews of texcigars.com

Im sick of giving this company the benefit of the doubt they might be top co tender for worst online cigars next to JR cigars in north carolina and cigars international (dont know how CI has lasted all these years their entire inventory and BCPs is exactly the same they probably share dumpsters where they get their inventiry from) id say out of the 50 purchases ive made with them 35 have been god awful cigars that looked like theyve been thrown away from the manufacturer and BCP employees go dumpster diving and repack these discarded smokes i heard that CI and BCP share duds and pass them to each other when they cant sell them at their own facilities so they trade off when their packs are flagged with bad reviews thats just vicious tactics, in fact i just opened up a tin of arturo fuente grand reserves from them and ofcourse, they are stale in horrible condition and had to throw them away thank god i used a $10 voucher which i got from a 5 pack which was in equally horrific condition which only 2 cigars were smokeable ive dealt with tjem for years and am sick of falling for their sales of trash cigars there are way better companies out there i was a good customer but they cant even meet you half way with more than 3/4 of your yearly orders ending up in the trash you try reacclimating them in your humidor but you cant save a BCP stick dont do what i do just return them and never deal with BCP again im sick of it!!! EDIT: BCP is still trash and need to learn how to store there cigars i heard they just slap bands on throw outs from miltiple people and from the last 4 orders i truly believe this is absolutely true!!

stomer for over 6 years, and this was by far the worst experience I’ve had. The website clearly showed a total of $76.00 at checkout, but after completing the purchase, I was charged $96.29 instead. This difference was not clearly disclosed beforehand. When I contacted customer service, they refused to adjust the charge to the original advertised price and only offered the difference as store credit for future purchases. That is not an acceptable solution. I requested to cancel the order. Despite that, the item was still shipped, then later canceled while in transit. Meanwhile, my money remained charged, and I had to escalate the issue with my bank and file a complaint before getting a refund. Eventually, I did receive my $96.29 back, but only after unnecessary stress, wasted time, and a very frustrating process. Based on my experience, pricing is not reliable and customer service does not properly resolve issues. I would strongly recommend double-checking your final charges or considering other retailers. Very disappointing.

Just noticed they charge a franchise fee tax. Will not be purchasing there again.

I've ordered a couple of times from this company and have not had trouble. Until this last order December 6th of 2025. They had a Rocky Patel disciple five pack on sale that I've been waiting on for a month and a half now. Finally called the customer service and she told me that Rocky Patel does not make the disciple anymore. LOL it's for sale all over their website in individuals 5 packs and boxes. I told her all this and she kept coming up with excuse after excuse. I will not do business with them anymore. This company will not honor their sale price.

I have been buying cigars online from this store for years. Through the last couple stuff went down hill fast. This last time my order said total due was 149.49 but charged my card 161.00. They run out of cigars constantly and don’t often have the best prices. When I go to another site to check and email them they always write back on why they can’t price match. It is almost turning scammy. I am thinking it is new owners or burnt out owners.

Customer service horrible! Can't use your points on shipping if cigars on sale! Not much of a sale if your cheapest shipping is 8.99.Shop elsewhere where they care about you as a customer!

I was told a product was $xx with free shipping at Google shopping and went to buy it and they were charging me at least $6 shipping on top of the price quoted. I called the cust serv line and left a specific message as to the issue and left a return number. 24hrs later no call. I sent an email with all of the detail after getting voicemail and no return email. Its been over 24hrs in the middle of the week.