We are Texas Toy Distribution, a family owned and operated toy import/distribution business. We provide customer service and shipping from Bryan, Texas. Our mission: to make supplying retailers fast and easy, with quality products at incredible pricing!
Texas Toy Distribution (texastoydistribution.com) has 131 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
texastoydistribution.com
Website
texastoydistribution.com
Category
Children's Entertainment
Location
Bryan, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 5% of reviews.
Latest
Most recent review: October 2026.
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I ordered a board game for my son's 9th birthday in on September 2. 2025. The game was not recieved until October 27, 2025. Shipping was supposed to be 7-10 business days. Maybe it should be edited to 7-10 years. No point in returning it. I would rather save my energy.
Response from Texas Toy DistributionNov 6, 2025
We apologize for the inconvenience, unfortunately we have zero control over the US Postal Service - our local post office has frequent problems. In the future for special occasions and need-this-by orders, please give us a call and we will ensure the shipment gets there on time!
SB
Sandy B.
Working on a “Lego” type helicopter
Working on a “Lego” type helicopter. It is beyond hard to make the pieces snap together AND the instructions are very hard to follow. Would not recommend.
Response from Texas Toy DistributionNov 6, 2025
Our building bricks are 100% compatible with leading brands - the instruction booklet included shows 3-dimensional visuals of exactly how to place each brick step-by-step. We apologize for any confusion you face while assembling your helicopter!
CH
CHARLOTTE
Totally Unresponsive to ANY communication
My son and I have been calling for two days and all calls go to voice mail. Since you told me you were a family business and your daughter helped you, I pray all is OK with the family.
I have to admit, we are somewhat frustrated with the lack of ANY response to email, contact via website or voice mails
Have a great day
Charlotte
On Aug 7, 2025, at 9:48 AM, Charlotte Mitchell
Ryan, please see below, plus I have sent you an additional communication through your website. There have several attempts at communication and no one has responded . This is not what I expected after my impressive customer service with you initially.
You immediate response is appreciated
iPhone. iTypos. iApologize
Type on tiny keys just for you
Charlotte
Begin forwarded message:
From: Charlotte Mitchell
Date: August 3, 2025 at 1:34:56 PM PDT
To: Texas Toy Distribution
Cc: Dave Textor
Subject: Re: A shipment from order #6423 has been delivered
I placed an order with you for my grandson, Mason. Today is his 5th birthday and he was very excited to get his gift that was from your company.
You and your daughter may remember the absent minded grandmother who was panicked that she mess up the order and it was being sent to California instead of Georgia. You and your daughter were wonderful in correcting my mistake and you even added a birthday card to Mason.
Well his birthday arrived and he has been enjoying his gift until………the main boom on the excavator stopped working after 15 minutes…..
My son is Dave and I am providing his contact information, so you can contact him for more details.
Dave Textor
510-685-8301
200 Mimosa Lane
Cairo, Georgia 39827
Have a great day
Charlotte Mitchell
On Jul 14, 2025, at 12:20 PM, Texas Toy Distribution wrote:
Texas Toy Distribution
ORDER #6423
Your order has been delivered
Haven't received your package yet? Let us know
View your order
or Visit our store
FedEx tracking number: 390889924222
Items in this shipment
Grab Loader Excavator RC Die-Cast Model (1:14 Scale) × 1
If you have any questions, reply to this email or contact us
AH
Andrea H.
Products did not come with the animal…
Products did not come with the animal figurines. I requested by email to return one item and have not received a response.
NM
Nancy M.
It was shoved in my mailbox
It was shoved in my mailbox, I live in Apts don’t go everyday.
Last package came to my door.
I was worried it was lost!
Response from Texas Toy DistributionDec 4, 2024
Hello Nancy, We have zero control over the US Postal Service or their ability to deliver your order... We would appreciate if you removed this review as we are proud to provide fast shipping and quality customer service, and this review does not reflect anything about our company or products. Thank you!
RY
Ry
I want to order USAmade products
I want to order USAmade products. Would love to buy from you again if you start providing them. Otherwise, I can find China products from my local guy, and spend my money supporting my community. Thanks.