Texana BankReviews of texanabank.com

I cannot recommend this company based on my experience. My concerns involve changes to loan terms and closing costs that I believe were not adequately documented or explained before closing. I made every effort to resolve these issues directly with the company before pursuing outside assistance, but the matter remains unresolved. My complaint has now been submitted to the appropriate regulatory agencies for review. I encourage prospective borrowers to thoroughly review every document, retain copies of all disclosures, and ensure they fully understand any changes made during the loan process.

All about money don’t care about clients or employees. Sad to see

Absolutely Horrendous experience working with Hailey and James Assk. Was promised a refinancing rate in late February. Come March - delays up on delays in closing. James ghosted me, i had to followup non stop. Zero professionalism-never contacted me back on time. Sent me offers with discrepancies including points which I never asked for. Do NOT work with them. They are the WORST in following up and following through.

I made the mistake of contacting them from a mailer and instantly regret it. I informed them they are not able to meet my needs and they have resorted to harassing me by calling me multiple times a day and I end up blocking all the numbers received from various lines they use.

Avoid them unless you get stuck with them because of the "Nurse Next Door" program. Thankfully they will sell your mortgage right away and you can move on. However, since you get stuck with them I'm here to help. Record everything! They will facetime/zoom with you. Screenrecord or record all the audio. They will lie to you. Maria lied to us telling us all these great things and showing us how low our payments would be. Yes interest rates change, however that is not what changed. Our PMI changed, and our downpaymnt that was "only" 3% changed to "at least 5%" for that PMI that before was only 3% and lower. Lies and deceit. Record it all, screenshot it all and prepare to show receipts to call them out on their lies.

Oh this bank called me yesterday and wanted me to take down my review. The guy James Marsh from texana bank lied to me and my husband who is a veteran. James Marsh told us to sign for the loan that we never applied for. They made us the borrower of my husband's co-owner's loan of which the bank failed to disclose. It's a breach of contract, and they know it. I emailed their support to take the loan off our trust last week, and never got a reply

This is the third time they have mailed me a bogus offer. The first time (about a year ago), I demanded that they cease and desist. I also demanded that they hand over their source. They claim they had a NDA. We will see about that NDA when I show up in person to obtain the information. They use deceptive advertising. You know how they place the name of my bank in place of the return address? Yup, just like all the other predatory lenders do. They don't offer a means to opt out. They don't provide their license number. The information in the letter they use to make it look "official" is inaccurate (for example my present loan amount). They also try to imply that the offer is somehow endorsed by the VA. The VA requires disclosure of their license number, but they don't even bother with that. I doubt they are even legally licensed in my state. My current interest rate is 2.25% fixed. They are offering me 4.99-5.56%, and a "new payment" that is more than $100 higher than my present payment. The disclaimer on the back says that the "new payment" may include two points ($6000). They say no "origination fee" but that is the least of the closing costs. Gee, what a deal [not!] I feel sorry for anyone dumb enough to fall for that offer. We presently have $200,000 equity in our home, and have zero debt other than our home. We are just four years from retirement. Who do they think they are fooling?

Yes, I had a negative experience with Nick Blancarte of Texana bank. He’s a mortgage broker connecting himself with Texana bank . Be careful using them for anything Mortage related. I’ve already reported Texana to the FTC for fraud. If you have any negative Mortage experience with this company, please post here sharing your experience.