Cornelius G.
Paid extra for priority mail
Paid extra for priority mail. Package had a delivery date of 2days and then out of nowhere on the dayvof delivery usps tracking said it was in transit late. 3 days later no package. Called customer service and they were no help and they Wouldnt file a claim with usps. I Had to it. I waited on hold for over a hour amd usps filed a claim. Called back asked if they could cancel the first order since its stil in California so I could order another one and pay for next day delivery and of course no help. So I WILL NEVER BUY ANOTHER PRODUCT FROM THIS WEBSITE AGAIN. Spent 300 dollars and they act like my business doesn't matter. Update usps called me n said they cant locate the package. Blamed it on senders printer running out of ink. So still no help from sender. Want my money back
Response from TetramedsAug 27, 2019
Hello Cornelius, I regret to hear that you are having issues with tracking your package. I will file a claim with USPS regarding this issue. Once I hear back from them I will update you. Please let us know if there is anything else we can assist you with. Thank you!