STACY D.
Sent 2 boxes of 100 strips
Sent 2 boxes of 100 strips, expecting to receive $139.00 in payment...got a text stating my payment was processed only to open PayPal and find a $62.00 payment. Called and was told by a rude customer service agent that one of the boxes was crushed and the seal was broken, so it was unsellable. Yeah, the top corner of the box was crushed, but the seal was intact or I would have never sent it. So, now I not only didn't get paid for 1box, I also missed out on the bonus $15.00 for returning the strips in a timely manner since they only counted it as selling 100 strips. I will never do business with this company again. There are way too many other companies I can do business with and at least be treated decently.
Response from Test Strip BuyersDec 9, 2021
Hello Stacy. I reviewed your order and your one box was pretty damaged and not sealed. For that reason, we could not issue you a payout on that one box. Our policy states boxes must be in perfect/new condition in order to receive the full payout. They must also be manufactured sealed. This policy is what all other companies require as well. We highly recommend to fully inspect your boxes before sending them to our location. We greatly value all of our customers and we are not in business to be unfair or to scam our customers. Please reach out to us if you have any further questions or concerns. Thank you!