TesterbuddyReviews of testerbuddy.com

This is the second time this happens. I have lost 15€ with this app, one was because they changed the payout points required on the PayPal option but I saw an Apple Pay one where I thought they send you the money to some apple account, but it turns out it was only money to spend on the Apple Store not real money, and if you make a mistake you just lose the points that take months to obtain. And today I finally gathered enough points to get a 5€ payout but I put the email wrong with outlook instead of Hotmail, however it said that it had still been sent to my email even though that email doesn’t exist, simple as that. So I messaged them to see if I could change the email or something because that payout hasn’t been sent anywhere, it’s in limbo now. And they refused to let me by saying something about their anti fraud policy, even though this email doesn’t exist, they wouldn’t be able to find it or send anything to it, and the app should detect that. Or if someone mistakenly inserted an old email they no longer have access to there should be ways of helping them. Anyway I won’t be losing anymore points with them as I’m uninstalling, they support system is terrible and as an app they should do better

Same as some of the other reviews. Got some smaller payouts but awaiting a response for a bigger payout and no answer whatsoever despite multiple emails. Save your time and try one of the other tester apps

Have previously received payouts no problem but not any more. I have tried to receive £50 since Friday 4th April for completing 5200 levels of a game. And it has just been showing as payment ‘processing’ since then, I have sent screenshots and 3 emails all which have been ignored. They may pay you a few times to lure you in it seems, so unless you want to waste weeks of your precious life playing levels of a game that is quite boring then AVOID like the plague

Ho richiesto un voucher Paypal di 16€ che non è mai arrivato, ho già aperto 6 ticket e rispondono sempre che è stato inviato alla mia mail ma non è vero: non è mai arrivato nemmeno nella spam e anche dalla loro app non risulta mai spedito. Direi che sono poco affidabili e questa è una bella scusa per non pagare

Aggiornamento: hanno risposto che il voucher è stato inviato alla mia mail ma io non ho mai ricevuto nulla e l’invio non risulta nemmeno nella lista dei pagamenti sulla loro app, pertanto è chiaro che non sia mai stato inviato. Nonostante tutto ciò continuano dopo numerosi ticket a non riconoscermi i 16€. Ho richiesto un pagamento su PayPal di 16€ che non è mai stato processato ma le monete sono state detratte dal mio conto.ho già aperto 4 ticket dimostrando che le monete mancano dal mio conto e che il pagamento non è stato fatto ma non ho mai ricevuto risposta

Have used in past no problems. However now vouchers aren’t being received and just being shown as still processing . Customer service never replies!

Rubbish. They don’t pay out and customer service doesn’t exist!

Leider habe auch ich sehr negative Erfahrungen gemacht. Da sammel ich monatelang Punkte, um am Ende den Höchstbetrag zu erhalten und plötzlich, kurz bevor ich mein Ziel erreicht habe, funktioniert das Trekking nicht mehr. Sehr merkwürdig! Nach so vielen Monaten! Alles umsonst gemacht! Support konnte/wollte nicht weiterhelfen. An anderer Stelle sollte ich 25€ für Werbung durch Ansehen erhalten. So habe ich 2000 Werbungen angeschaut und am Ende wurde mir nichts gutgeschrieben dafür. Als ich den Support angeschrieben habe, wurde die Option, mit Werbung Geld zu verdienen ganz plötzlich aus dem Spiel genommen. Das ist doch totale Abzocke! Ich fühle mich so hintergangen. Das Einzige, was ich für gut heißen muss, ist dass verdientes Amazonguthaben innerhalb von ein paar Minuten per Mail bestätigt wurde, nur bei GooglePlay warte ich seit zwei Monaten auf Auszahlung meines Guthabens. Da wird mir auch nicht geholfen vom Support. Ich werde das Spielen auf dieser App einstellen.