tesmat.com is listed under Computers & Phones.
tesmat.com (tesmat.com) has 10 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Eric
This company is an absolute joke. I bought the mattress for a Tesla Model 3 for Christmas and decided to try to return it, but after emailing them a bunch of times, messaging them on every social media possible, and doing everything I can to try to return it, they have never answered me. DO NOT PURCHASE FROM TESMAT. They have horrible customer service, and they will refuse to honor their return policy. This company is a joke.
T.Galle
This review is about handling of the Order since we still haven’t received our goodS more than two months after ordering. The Order was Placed at June, 6. There was no information about delays in shipping (customer service keeps claiming that). Our money was withdrawn at June, 9. One month later after inquiring about the delivery we are told that the order will be shipped within July, 27 to August, 2. Since we need the order by august, 7, we send another inquiry at July, 28. Now we are told that they expect to ship the order late in week 32 (august, 4-7). This is off course not acceptable but when we try to make a proper solution regarding either shipping or refunding (exchange rates has changed in favour of the company and refunding means that we will loose app 25$ - for absolutely nothing), all communication ends from the company. We have now written once more 5 days ago and still nothing. Products might be okay - though very expensive, but order handling is altogether unacceptable.
