Peter P.
Mixed feelings
The Bad: 1) Pickup location was changed an hour prior. 2) Annoying, worrysome squeak from left front suspension that never went away. 3) Snow tires, still on the car, were noisy 4) 80 miles of usable range when picked up 5) Exterior was dirty The good: 1) easy to schedule 2) Drove well 3) Bryan was super nice and helpful
Response from TeslaRentsMay 2, 2022
Hi Peter, we always appreciate feedback. We did connect after your rental and the reason for the last minute swap was because the prior guest had returned the car you booked damaged and un-drivable. We scrambled to upgrade you into a higher end car at the last second so as not to disrupt your trip, but of course it wasn't prepared to go out that morning, so it wasn't made ready to our usual standards. Please do feel free to reach out to us again, we want to do everything possible to accommodate you and would love the opportunity to host you properly in a non-emergency situation :)