TESLARATIReviews of teslarati.com

Quick Bandit review DO NOT BUY! While driving in FSD mode, the vertical brackets will be seen as imaginary people and the car will slam on the brakes both on roads and freeway! It was diagnosed by Tesla's service after multiple trips, thinking it was the car at fault. Techs finally found the problem is the Quick Bandit. No problems after removing this product except for getting help from this company. After emailing teslarati an auto reply was received. A follow up from a customer service was received saying their moving and he'll escalate my case. Still no resolution or follow up one month later. I sent a reply directly to the rep and no response. Plus their filtering out negative reviews!

Well, this is my first time of leaving a negative comment on a purchase experience online … I was really excited about the cybertruck complete bed rack system but … here is my full experience, and I will let you judge … I placed the order on May 25, but I didn’t receive any shipping information for 10 days, so I followed up with them on June 4. They replied on June 5 saying that there was a brief material shortage on their supplier’s end, and an estimated completion time would be two weeks. I told them that I am ok with the timeline, but after 15 days, there was still no update, so I followed up with them again on June 20. They replied to me on June 22 saying that they sincerely apologize for the delayed response, and they are writing to confirm that they are getting my order processed that week, and it was scheduled to ship out by that Wednesday, which should be June 24 … ok so I waited but nothing happened on June 24, so I followed up with them again on June 25. Then they created a FedEx label, and asked me to check with FedEx directly … well the problem is that the FedEx tracking status still only shows “Shipment information sent to FedEx,” and it does not appear that FedEx has received or scanned the package yet … so I followed up with them again on June 26, and after 3 days, they replied to me saying that please allow them to message their supplier and ask when the expected arrival date is … then after 1 day they said that their supplier stated how FedEx had received an overflow of large shipments order but my products are moving up in the line! My product is expecting it to be picked up today or tomorrow, which was June 30. I trusted them again … and then there was no update again as usual … so I followed up with them again on July 2. They said that they have been speaking to their supplier and their supplier is in contact with the shipping department now! They will give me the most recent update once their supplier get back to them. Again, as usual, no updates … I finally canceled my order and also opened an Item Not Received dispute with my credit card issuer. Well, this is my full experience for your reference, and you may decide whether you want to purchase anything from them.

DO NOT MAKE ANY ORDER FROM THIS COMPANY!! warning you that you may not receive your item. Even if you do receive it, do not expect to be able to return it or get a refund. No one at this company has any intention of helping you.

Purchased floor mats trunk liner and back seat liner for Tesla model Y juniper. All components were very nice and a great fit except the rear seat liners. They overlap and don’t allow the seats to move flat. The friction actually pulled the Velcro attachment strips from the covers. Customer service was to reply in 24 hours- 3 days- nothing

Teslarati has product ratings, but I couldn't see the actual buyer reviews. I ordered the Tesla Model Y & 3 Glovebox Divider Organizer, and after I installed it properly (instructions not included), I found that the organizer did not stay in place, there was no means to keep it is place. It's totally useless. I received an email from TESLARATI Marketplace -requests-at-judge.me- stating "We'd love to get your feedback. Love it? Leave a review! "We really appreciate your feedback. Thank you! However, the form was not working so I couldn't write and submit a review. Teslarati's return policy states "Returns must not have been installed..." since I had assembled and installed it, I couldn't return it for a refund. Buyer Beware!

This company has a terrible return policy and horrible customer service. I purchased mats from them that I did not like and the return process was next to impossible. They took days to answer emails. Did not want to pay for shipping and then charged me a $50 restocking fee just to return mats that were never opened or used.

I ordered the winter floor mats from their website. They looked beautiful so I figured I would splurge. I purchase them using my PayPal account and I am convinced that is the only reason I was able to get my money back. Teslarati said they shipped the mats but did not include any shipping information; no mats ever showed up at my home. I sent them an email and they said they would look into it. I filed a claim with PayPal and my money was returned in less than a week. Still, no mats.

Was charged $76 for STICKERS to cover the paneling of my car. Was then charged $16.00 for "restocking" fee when I sent the product back EXACTLY how it was sent to me. This "company" (really some dude named Christian) IS INDEED A SCAM. I saw a review that said do not listen to the other negative reviews... clearly written by one of Christians friends or family members.