teslaacessories.comReviews of teslaacessories.com

Very happy with the customer service, when I needed help and they helped me a lot. Very good customer service. I recommend TESMAG to everyone.

Great product and excellent after sales support.

I have purchased several items from them and all are great. The Tesla door lights are the most fun! They are a little delicate are tricky to put in. Mine fell apart,due to a heavy hand. They immediately replaced them with an apology. Very impressive. I look forward to purchasing more items.

Post sale service is great. Contacted support and got back to me immediately and resolved the issue.

Good quality products Better aftersales communication

Apart from a obvious domain name grammar error (which I didn't noticed up to this point), it worked fine. Some waiting time. But that was expected (not local seller).

I bought a Tesla accessory and through no fault of either party it didn't fit. Tesla models and years and exactly what parts they have on them can be very confusing. Even-though their official policy is (I believe) that return shipment is the responsibly of the buyer, they issued a return with free shipping, and were very responsive throughout the whole process. I have since found an alternative approach to my accessory need, but the experience with TeslaAccessories.com for me what one worth recommending. Chloe in particular was very helpful.

I took a chance to place an order on accessories for my Tesla Y. I was hesitant at first because no one has given a review on this China based company. My first package arrived Denmark 8 days after I placed the order. Their quick delivery and very good tracking app impressed me that I decided to order more items. On my 2nd package, I came across some quality issues on 3 items - trunk dividers, car charger bag and electric phone holder. I raised a complaint with their Customer Service on 06 Sep, Wednesday. I got a response the next day. After sending proof of the unsatisfactory items, a refund was processed on the 4th day, Saturday, and the money was credited back to my account on the first banking day. I'm a very satisfied customer and would highly recommend this company for their professionalism.