Valerio
Bad quality and horrible return & refund policy
I ordered some stuff at the Tesery website (1000 USD value) for my Tesla Model 3. The package took roughly 20 days to arrive, and 90% of the ordered products turned out to be unusable rubbish of very poor quality. I thought I could return them using the Tesery Refund Policy, but I was wrong. Not only I had to pay the shipping costs in advance (even if their policy says otherwise), but they didn't collect the package, which was returned to me after 2 months of waiting at the Shenzen Customer Office. When I asked the Shenzen Customer Office why the package had been returned, they told me that Tesery even ignored the multiple alerts they had sent them, hoping they would pick up the package (yet they didn't). When I asked Tesery customer service what's happened, they told me that they were very sorry, and asked me to send it again (at my expense) and start over. I ended up asking for a refund to my Credit Card, documenting all Tesery's correspondence and fraudulent behavior, since I thought that such behavior could be some sort of "return policy scam". Anyway, I strongly suggest avoiding that shop.