tesery.comReviews of tesery.com

I purchased a headlight for my Tesla Model Y because of the great price. My stock headlight had stopped working, and I figured I'd do it myself to save the $3,000 that Tesla was going to bill me. When I received the light, I was taking my car in to get wrapped, and the shop said they'd install the light for me, saving me from having to do it myself. When I went to pick up my car, I noticed the headlight wasn't working, even though it was installed correctly. On my way home, I stopped at Tesla, and they said that although it was an OEM replacement, it was the wrong headlight unit. It was meant for another Model Y fitment. With that, I told Tesla just to do the swap to a new light, and I ended up paying the $3,000 anyway. When I first reached out to Tesery, they didn't understand how I got the wrong unit because they had implemented this feature on their website that would make this nearly impossible, but I had purchased before this was on the site. Tesery ended up giving me a refund because of the issue. Note: This whole process went over 7 months because I got the headlight, then a month later had my wrap appointment, and a week later had the new Tesla headlight installed, and then went for a month vacation with my family, and then had to start the process over again. Even with all of that, Tesery made it easy for me to pick up the support with them. I am truly grateful.

I absolutely love Tesery! Over time, I’ve purchased several of their products—including the paint repair kit, ring fob, multifunctional headrests, frunk light, interior cleaner, trunk light, seat back ambient lighting, LED wheel hub light caps, and the ambient lighting with wireless charging phone mount for the monitor. While not every item was the perfect fit for my Tesla, working with Rio at Tesery was a true pleasure. His professionalism, kindness, and superb service made the entire experience seamless, and I’m genuinely grateful for his support. Among the items I’ve kept, two stand out as my absolute favorites: the ring fob and the multifunctional headrests. The ring fob is simply brilliant—it frees me from relying on the key card and provides a reliable backup if my phone ever fails. The headrests are equally impressive: adjustable, incredibly comfortable, and a perfect match for my white interior. Together, they add both convenience and style to my Tesla, making them indispensable.

“Tesery is truly an excellent company. Unfortunately, the products I purchased were held by customs in my country, and I had to pay half of the total order amount as a customs fee to receive them. However, Tesery refunded this money to me within 2–3 days. Their support was very attentive, and the service quality was outstanding. I’m extremely satisfied with all the products.

Ome of the items purchased had a fault They responded promptly to my query, they owned the problem and refunded the faulty item

The floor mats fit perfectly, and shipping was fast and efficient.

Everything arrived in good condition. After I made my purchase, a discount was added to the store. I contacted customer support, and they refunded me the difference between the original price and the discounted price.

Good quality. Great customer service.

I ended up with a part that worked, so 5 stars for that. My email interactions with Tesery weren't always confidence-inspiring. Sometimes they were so confusing I thought I was interacting with an AI agent or something. Bottom line, I would buy parts from Tesery again in the future.