TerrysfloristReviews of terrysflorist.com

I paid a total of $173.00 to have an arrangement sent to a church in Schuylerville, NY when my best friend's husband passed away: When I placed the order via telephone, I was told that there would be a stand included. There was no stand, and the arrangement itself was wilted and sparsely arranged. I was embarrassed and ashamed to have my name on the card, as the other six arrangements were lovely, as I expected mine would be.

I ordered flowers to be delivered on Saturday for Mother's Day Sunday. Saturday at 11, they sent an email saying they couldn't fulfill the order! This left me in the lurch, trying to find flowers half a day before Mother's Day.

Do not order from Terry's Florist!!! I ordered flowers for mother's day a week prior and 3 days before they sent an email saying they cant deliver because of supply issues. However they will be refunding my money. I checked my bank account and indeed the refund was pending so I sent an email saying how disappointed I was and that they could have at least offered a different arrangement. Now the refund has disappeared! No communication from the company either!

Absolutely disappointed with Terry's Floral Shop. I ordered flowers for a funeral, and they never arrived. Not only was this mistake extremely upsetting, but when I called to address it, the owner refused to speak with me. This total lack of accountability is inexcusable. I gave them a chance to rectify the issue, but their refusal to take responsibility speaks volumes about their customer service. I can't recommend them to anyone seeking a reliable and empathetic florist. Avoid this place at all costs!

Scamer -I called to place an order with Terrys Florist 4/11/24, the rep sounded like she was in India. I asked her if she was a third-party reseller, She stated NO she worked in the flower shop in Mt Home AR. I dont like to use resellers as the arrangement will be substandard. I asked to verify she was in a shop and what flowers were fresh. The representative recommended an available arrangement, and I placed the order with a guarantee it would be delivered the same day. I gave my credit info and address. 1 hr later someone from Roses Florist called me and stated they had no flowers. I told them I wanted a receipt showing my order was cancelled. I'm still waiting. I called my credit card fraud department to report the possible fraud and to reverse the charge. Beware this company is operating suspiciously.

What I ordered and what was delivered was a disappointment. Online photo stated that this picture is an accurate depiction of what the order will be. What was delivered was a skimpy bouquet of flowers that was an embarrassment and waste of money. I do not recommend this florist unless you are purchasing in person or you do not care what the final product will look like.

Twice I have ordered flowers for a funeral and they have missed both funerals! Amazingly bad service. They are all nice up front and happy to take my money, then a few hours before the funeral they send a notice that they canceled the order. By then all shops are closed for the weekend and no flowers were at the funeral. REALLY BAD FORM. Will never use them again!

Misleading and scammy. Their website advertises free delivery. I did the online checkout, got an error message with the website, so I called. Got a call center agent, not a person at what I thought was a local florist. Sure, delivery is free, but after 15 minutes on the phone painstakingly spelling out names and addresses for a call center operator, she informed me there is a $19 "service fee." I asked why, and she said to make sure the flowers are "fresh." Ridiculous. Search results say they are located in Melbourne Beach FL but after double-checking the website, this seems like a generic online florist. It's a bait and switch scheme.