TerrysfloristReviews of terrysflorist.com

I ordered flowers to be delivered the day I ordered them. They came the next day, and the bouquet looked pitiful. I could have done a much better job! Was to be free delivery BUT had to pay a service charge. I called to complain but the woman she couldn't find the order number nor could she provide a number to call to complain. I just wanted a refund for the order!!!!

This is the worst florist I have ever dealt with!!! I live 3 states away from my daughter, I ordered my flowers and balloons 24 hours before I ask them to be delivered for her birthday. I specified please deliver in the AM because my daughter was leaving work early and would be gone for a few days. It was 3:30 before they got delivered and the flowers were so disappointing and I had ordered 4 balloons and they did not get delivered. I will NEVER order from this florist again and I would advise anyone not to deal with this business.

Ordered flowers for daughter over phone. Was told plenty of flowers available. On day of delivery, 4 days later, NOTHING! I called and it took over 30 min. ,And two people later, to find out They are out of flowers. Failed to notify me so I could order from another florist. I was Told email was sent and to check spam. No notification via phone or email at all. I was told a refund would be issued in 5 days. Missed a special surprise on my daughter’s special day! DO NOT ORDER FROM THEM! They also did not offer an alternative way of getting flowers delivered that day or any other day since they messed up the order.

Ordered birthday flowers for a dear friend online. Received an email today, day of delivery, that the order could not be fulfilled due to supply chain issues. That's one thing, but when I called to ask why nobody contacted me about making a substitution for another arrangement, I was told there were NO flowers available in the entire area. This obviously is B.S. Don't bother ordering from them. What a joke.

Total Scam......No delivery at all. I spoke with a representative. He could not give me an address of the local shop. He would not confirm my request for a full refund, if delivery was not made by the date and time. He repeatedly told me they has to do an investigation. Stay away from this scam.

THESE PEOPLE ARE SCAMMERS !! They are not local, Flowers ordered were not what was delivered (finally), they did not send balloons I purchased. Did not send the "Deluxe" that I paid extra for. They charged me extra for deluxe arrangement, and sent a glass jug with uneven cut flowers, some not even in the water. PATHETIC !charged me for balloon that was never delivered. THEY ARE LIARS AND SCAMMERS !

Not local. Free delivery. Chose flowers, entered delivery address, wrote out card, entered my info and credit card info. Review of order $18.99 service fee added. I email the company. Emailed to Sara, but Ca Carl signed the email explanation. They are charging customers their cost of doing business. Here is their response: We hope this email finds you well. We would like to inform you that service fees apply to all delivery orders (as it goes towards the day-to-day running costs of our development and is used to cover for the cost of hazard pay for our employees, items such as buildings insurance, maintenance, repairs, etc.). The service fee is always disclosed to our customers whether ordering online or over the phone with one of our sales representatives. On our website when placing an online order, once you enter your credit card information it takes you to a page with a summary of the order which discloses the service fee, taxes and final price that you are agreeing to pay. Thank you so much for your understanding. Best Regards, Carl

Scam!!! Not a local florist. Scamming the whole country. Extra fee of $19 drives up price at the end of transaction. Flowers never delivered. Then call center said they had to investigate for 48 hours before making anything right. Never order from them!