TerrysfloristReviews of terrysflorist.com

If i could give less than 1 star i would. ordered a birthday bouquet for $80 delivered but it was not delivered on my daughter's birthday because they said the flower truck didn't arrive. so the next day she received a silly looking bouquet that i could have made. half of what i ordered. come to find out over 500 people had the same issue. NEVER trust these people with your floral needs.

COMPLETE LETDOWN! I ordered flowers for a dear friend's birthday and they were never delivered. Typically, I call my friend or send a birthday text. This year, I knew I wanted to do more as she has some personal stuff going on. I wanted her to know that I was thinking of her and sending love. Her birthday came and went. I messaged her the day her birthday after and asked if she had a good day and if she received my "happy birthday" wish. She said she hadn't. I called the number for the florist and got customer service. After a long hold, I was told that the flowers were not delivered. I explained that I was very upset and that I wanted to speak with someone from the store since this representative said that she was in customer service and not in the actual store. I wanted to know what happened and why I didn't at least receive a phone call. A little while later, I received a call back from the same representative. She apologized again and said she could give me a refund. I asked why the flowers weren't delivered and she said some of the flowers were out of stock. I asked why they didn't call me. I would've told them to substitute. Again I told her that I very much wanted a call back from someone from the store. I couldn't believe that I ordered flowers to do something extra special for my good friend and instead she didn't hear from me at all on her birthday. And I didn't receive a single call from the store explaining that my order couldn't go out. If they had called, I would've been able to order from another location or at least make other plans to connect with my friend. This issue still isn't resolved as I explained that I didn't want a refund. I want my friend to get her flowers and I want to know why they didn't go out in the first place.

Save your time & energy and order flowers elsewhere, i placed an order and they canceled it saying they could not get the product, no offer of making something else, just "tough luck we cant help you"

I wish there was a way to leave less than a 1 star review! This florist is a scam! They are not local to Nags Head NC! They are NOT family owned and operated! And they are unable to deliver products ordered! They are not EVEN IN THIS COUNTRY!

Stay away from these guys. They are not actually a florist, but a 3rd party "middle man." Likely they will tell you they can't send the exact arrangement, but will send something just as beautiful by "designer's choice."

This is an online ordering ( third party) company only. They take your order and try to find a florist to fill it for a fraction of the cost. Florist have quit taking their orders! If they can’t find anyone to fill your order, they will NOT refund your total amount charged. Do yourself a favor and use a real local florist with a store front! Cut out the middle man!

God awful company and experience. Stay away from them because they are a scam.

I would give zero stars if I could. I ordered flowers for a friend that had surgery and they left them on her front door step, after dark, in the below freezing weather. They never tried to call me or my friend. I did request if no one answered the door to leave them but come on, in freezing weather? Needless to say, the flowers froze and they were horrible. I'll never use this florist again and would suggest others stay away. One simple phone call could have avoided this!