TerrysfloristReviews of terrysflorist.com

My $100 arrangement was sparse and wilting. Petals were falling off everywhere. Didn’t look like what I ordered at all. It was a complete embarrassment for my wife. When I contacted, they offered to refund $15. That’s it. Terrible.

I placed my order 5 days in advance and then just never delievered or called or anything. I finally get them on the phone and they stated there was a supply chain issue. how are these dumb asses in business.. Also never recieved my 200$.. Its a scam DO NOT do business with these people.

I ordered flowers 2 1/2 weeks ahead of time (1/27) and get told on the day of delivery (2/14) that they were unable to make the delivery that day because "They are busy and have a lot of orders" 2 1/2 weeks, really? To add insult to injury I was also told that since they couldn't make the delivery as promised they would not charge my card. Funny since they charged it on the day I ordered the flowers 1/27 and it cleared my bank on 2/2. Stay far away from these shysters. I wish I had read the reviews before ordering!

RUN from this place. The lack of service and communication for my loved one's CASKET FLOWERS was beyond reprehensible. They called 50 minutes before the funeral (I was at the church meeting with the funeral home staff) to tell me they didn't have the flowers for the casket. The service was at 11 am - could they not have called the day before? I had no time to call another florist or even run to the grocery store for flowers. THEY ARE DISGUSTING and added so much pain and suffering to an already horrific day. Then the person on the phone had the nerve to ask if I wanted a refund???? I will shout from all rooftops for people to avoid this company.

the WORST i ordered for a sympathy of the passing of my infant niece to my sister AN all purple flower NO OTHER COLOR arrangement in a tall clear vase called Perfectly PURPLE Bouquet for 84$ which is the color we honor my Niece with in the family on her anniversary as we did at her funeral ....instead they sent a short Valentines arrangement in a square RED vase with white red an 2 purple flowers in and when i complained how wrong the arrangement is they said sorry for the inconvenience heres 10$ have a nice day ! are u kidding me? i just wanted them t send the CORRECT flowers but nope they dont care ! NEVER EVER USE THEM the worst NO STARS ! seriously stay away they dont care they just take your money and thats it .

I ordered a premium bouquet for a sick relative. The order showed up on time but was 1/4 the size and looked nothing like the photos on the site. Basically what amounts to a $10 grocery store bouquet for $100+. The customer service is atrocious. They said they can substitute per their policy but would not address the quantity/size issue at all. Do NOT use this vendor.

I placed an order on their 800 number for a specific bouquet of flowers on Monday to be delivered on Wednesday for an anniversary.  Their website claims they would send an order number in their confirmation email.  I got an email but there was no order number in it.  Wednesday afternoon the flowers had not arrived so I called the 800 number,.  They assured me the delivery was en-route.  An hour later I get a voicemail stating the specific bouquet I ordered Monday was not available, could they substitute and deliver it Thursday.  I called (was on hold for 20 minutes) and told them to forget it.  A day late and not what I was assured I could get when I  ordered is totally unacceptable.  I'll be watching my AMEX and will dispute if a charge ever shows up.  I wish I had found this page sooner.

Ordered flowers for a funeral service 3 days before the service. They call me the afternoon they were suppose to be delivered and say they can't deliver because they don't have inventory. This place is a scam!! Apparently it's a call center somewhere on the other side of the world. Please do not order from this place!!!