I got a text at 7:15 AM the day before Mother's Day informing me that "due to a glitch online" the flowers I had scheduled for delivery that day would not be delivered and my refund would show up in my account in 3-5 days. Left me scrambling to find someone else that could deliver at the last minute.
AW
Ashley W.
FAKE company, SCAM. DO NOT BUY
Ordered flowers on 5/6 that were set to deliver today, 5/12. I get a call after noon saying it couldn't be fulfilled from an 888 number, and that sounded like they were located in another country was the one that left it. This is totally fine when I'm calling global companies, like Microsoft, Sirius, etc. What worried me is that this is an "LLC," and that a smaller floral company had someone outsourced to tell me a flower delivery was cancelled at the exact moment it was set to be delivered. Tried calling the number back several times. Nobody answered. Tried checking my email for a refund receipt, because I got an "order confirmation," and nothing. Left a comment on their social media account, which is also very bizarre, and it was deleted and I was blocked. Cannot get in touch with anyone from the company, and to call and cancel an order at the time of delivery with no refund receipt feels very much like a scam.
Read other comments from people on their social media, which has since been deleted, and they all say the same thing. SAME EXACT COMPLAINT.
CH
Catherine H.
Terrible company
Terrible company! Ordered flowers a week and a half ago to be delivered to the funeral home today for services tomorrow. Got a call @10 am telling me they couldn't fill the order because they didn't have any product. After looking at the reviews, they've been saying that same thing for weeks and weeks! Originally, I didn't see reviews at all or I would have avoided them like the plague! $288 had better be refunded quickly or I will report them as fraudulent. One star is one too many.
MC
Marjorie C.
Terrible communication and service
Terrible communication. Contacted company on a Monday for a funeral delivery on a Thursday. Said they'd call but did not. Contacted them again and they said it was too late to place an order for on-time delivery.
Stay away!
BC
BCarducci
SCAM This is a fraudulent business and…
SCAM This is a fraudulent business and not a local florist at all. They will take your money and not deliver flowers.
TM
Tiffany M.
No flowers for dad
I ordered a casket spray for my father's funeral, was told they had enough flowers to complete the large order. Upon arrival to the funeral home I was told the order hadn't arrived. Was placed on hold and hung up on when trying to find out why they hadn't arrived. Rep then called during the service (phone was on silent) and stated they didn't fill the order due to shortage. Still waiting on refund. No remorse or apology from the rep I spoke with. Deserve zero stars
LA
lakemono
Houseplant arrangement nothing like the picture!
I ordered a white, ceramic bowl with 7 houseplants pictured. I ordered it for my brother in the hospital. What he received looked nothing like the picture on their site. No ceramic bowl (instead, a metal box), and only 4 plants instead of 7. The arrangement looked pathetic. I was ashamed of the arrangement. Don't use this florist!
PW
Patty W.
Total scam
Total scam. Called 2 hours before the service and said they couldn't deliver anything!