Terra MareReviews of terramare.com

Response from Terra MareJan 28, 2026

Hi, I am Mia with Terra Mare. Thank you so much for bringing this to our attention. We are so sorry for the inconvenience and understand how this could be a frustrating situation. We always stand by our 90 Day Money Back guarantee. Please email me directly at [email protected] so I can help assist with the refund process and help resolve this right away.

Response from Terra MareJan 15, 2026

Hello Colleen, my name is Mia from Terra Mare. I deeply apologize for any inconvenience you have experienced. The products that we carry are available as a one-time purchase and we also carry certain products with a monthly subscription option. The best way to distinguish the two is to look at the product name and description in your shopping cart upon checkout. If you see any of these words or phrases, "Monthly" "Per Month" "Subscription" "Membership" "Recurring", then you are most likely placing a recurring order which will auto-renew in 30 days from your purchase date. While many of our customers see great results with our formula, we do understand that it may not be for everyone. For this reason, we stand by our 90 day money back guarantee. As it is industry standard, we do ask that you return the products if requesting a full refund. I would like to escalate your review to our Customer Relations Team so that an agent may provide you with personalized care and ensure you receive a refund. Please email me at [email protected]. I look forward to hearing from you soon. Have a nice day.

Response from Terra MareNov 28, 2025

Hello Colleen, my name is Mia from Terra Mare. I’m sorry to hear that you aren’t seeing the results you hoped for. We always recommend that you continue to use the product for the full span of your 90-day Money Back Guarantee to ensure the absolute best results. While many of our customers see great results with our formulas, we do understand that they may not be for everyone. For this reason we stand by our 90-day Money Back Guarantee. If you are not seeing your desired results you may return it for a full refund. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.

Response from Terra MareNov 20, 2025

Hello, my name is Mia from Terra Mare. I’m sorry to hear that you aren’t seeing the results you hoped for. We always recommend that you continue to use the product for the full span of your 90-day Money Back Guarantee to ensure the absolute best results. While many of our customers see great results with our formulas, we do understand that they may not be for everyone. For this reason we stand by our 90-day Money Back Guarantee. If you are not seeing your desired results you may return it for a full refund. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.

Response from Terra MareSep 29, 2025

Hello Angela. My name is Mia from Terra Mare. I deeply apologize for any inconvenience you have experienced. The products that we carry are available as a one-time purchase and we also carry certain products with a monthly subscription option. The best way to distinguish the two is to look at the product name and description in your shopping cart upon checkout. If you see any of these words or phrases, "Monthly" "Per Month" "Subscription" "Membership" "Recurring", then you are most likely placing a recurring order which will auto-renew in 30 days from your purchase date. I would like to escalate your review to our Customer Relations Team so that an agent may provide you with personalized care and ensure you receive a refund. Please email me at [email protected]. I look forward to hearing from you soon. Have a nice day.

Response from Terra MareJul 29, 2025

Hello Nataliya. My name is Mia from Terra Mare. I deeply apologize for any inconvenience you have experienced. We hold our agents to high standards and we regret that you did not receive the service you deserve. I would like to escalate your review to our Customer Relations Team so that an agent may provide you with personalized care. Please email me at [email protected]. I look forward to hearing from you soon. Have a nice day.