Terra KaffeReviews of terrakaffe.com

I had preordered the Demi and when I found out that the color I had chosen was not available until much later, they were able to quickly change my order to a different color and shipped my Demi immediately. Keyree was able to get everything sorted out in a timely fashion. As for the product, I have been enjoying my Demi for about 2 weeks now as a birthday present to myself, and I’m not disappointed. The drinks are strong, brewed well and the machine is sleek, user friendly, and beautiful.

I had a problem with my tk 01 and customer support couldn’t have been any better They were so helpful and responded quickly to every question I love the performance of the machine and customer service is second to none Their products are amazing and worth every penny

Our TK-02 has performed well since it arrived. We recently had to send it in for repair. The Customer Service team - in our case, led by Tai - were terrific. They were both responsive and communicative from beginning to end. There is room for improvement in the overall process, but they did right by us.

I purchased the Demi and it is incredible. Makes the best coffee better than going to Starbucks and less expensive. Easy to use and best designed coffee machine I have ever seen. Alex and Cate were great and fast answering my questions.

This thing has been fantastic. Biggest plus is the finite and easy to use settings. If you like your drinks, a little hotter/cooler/more or less milk/espresso you can control all of it. I had a nice machine, but no way to control it so sometimes my espressos were hit or miss. Super friendly staff and a lot of how to videos online to make it simple. They put a lot of thought into the design. It’s like opening a brand new MacBook or iPhone. Definitely brings up the cool factor of my kitchen counter…

Having used the TK-01 for years, I was excited to finally get the TK-02. After trying various superautomatic machines over the years, I'm pleased to report that the TK-02 surpasses them all. While the TK-01 was impressive, the TK-02 takes it to another level. I actually keep the TK1 in my office now for quick recharges lol. I love that I can use the app to schedule my drinks, so my latte is ready when I wake up. In the first week, I had a few questions and reached out to their support team. They were fantastic—quick to respond, friendly, and very knowledgeable about the machines and the company. This experience was a breath of fresh air compared to other espresso machine companies I've dealt with. The positive experience with my minor issue provoked this review. I highly recommend the TK-02 to anyone in the market, and I also have fond memories of my TK-01 but fr the TK-02 is so much better lol