Terra KaffeReviews of terrakaffe.com

We absolutely love our TK-02, the coffee tastes so much better than our previous machine that used k-cups. We did have an issue with the machine after receiving it, but customer service was responsive and quickly got a replacement sent out. They also made sure we were kept informed every step of the way.

I ordered the Demi along with a coffee subscription during the Black Friday Sale. My coffee was delivered by Dec. 3, but there wasn’t shipping updates for my machine. After inquiring via email, I was replied to within one hour by Alex and then within 2 days by the support team member Feder, who gave an explanation, update and contact info for questions. From there everything went smoothly, received my machine safely and have enjoyed getting comfortable with all settings. Very straightforward to use and simple design that looks great in my kitchen. Fit exactly the need I had. I’m excited to continue to see what else they come up with in the product line and have already pre-ordered the Aero.

Received our TK-02 yesterday and setup was a breeze. We ordered coffee with our machine which wasn’t included in the package so sent an inquiry and almost immediately received a response that the coffee is shipped separately and will be arriving soon. And here it is arriving today! So far so great with our TK-02 and TerraKaffe!

I purchased the Demi and it’s a great machine so far. You can enter the amount of shots and how strong you want it. Make sure you enter 1 oz if that’s your preference. I love the compact design and it looks beautiful. Customer service is always friendly and helpful but because it is a small company you might need to be patient with a response.

Opened the box, immediately made a Drip & an Espresso to compare the two - they were both so good. Exactly what they sound like! The dial feature to select your coffee is very sleek, the noise level isn’t that loud, and the overall look is very aesthetic. I can’t wait to use this every day (multiple times per day!).

Customer service has been amazing! Perla and Janna have been so helpful throughout the process.

Our Terra Kaffe machine has been great! I purchased the Terra Kaffe TK-02 for our office and it has been nothing short of amazing! Our employees love it and it makes quick and easy cafe style coffees for all to enjoy. I'm so pleased with the TK-02 thatI ordered the new Demi for my house. I definitely recommend!

I have two Demi’s for two apartments and have spent a week with each. Based on that experience I’m very happy. Setting up was easy and I like the simple control dial and display a lot. it’s a great size for apartment kitchen counters. The coffee it produces (using my own beans) is excellent and I don’t miss bells and whistles for milk drinks. Maintenance is very simple. The bin for grounds nests in the drip tray so they pull out as a single unit from the front. Just have to rinse them off, put the grounds bin back in the tray and slide back into place. The brewing unit is also easy to remove, rinse and return. Terra Kaffe provided great support when I needed help changing the delivery address for one of the machines.