Terra KaffeReviews of terrakaffe.com

I recently received the Terra Kaffe Demi for Christmas from my family and she is just absolutely beautiful and has worked like a dream! It did take some time dialing in the grind settings, strength, and volume to pull that perfect shot but with the help of the Terra Kaffe concierge team we got it just right! I’ve had other espresso machines in the past that just didn’t work out but the Demi is amazing! She’s compact, user friendly aesthetically pleasing and honestly super easy to clean/maintain. I like to tell people if I can use it/figure it out, you can! I honestly love love love her!

We bought the TK-01 before production and LOVED it for several years. When the TK-02 was released we gave the TK-01 to our daughter and son-in-law. He LOVES the machine and has commented that he’s waiting for us to give them the TK-02… The TK-02 is a better machine with better options, and we still love it. In the mean time, my wife’s sister just bought the Demi on our referral. Customer service has been excellent to date. I’ve emailed at 7 or 8pm Central time about a question / concern and had an email response within 15 minutes 💥. That’s unheard of with the majority of businesses. We will continue supporting Terra Kaffe.

I’ve just purchased the Demi and was immediately provided individualized support upon set up. TK was responsive with troubleshooting. Only a few espresso shots in and I was thrilled with the taste and quality! Even though my Demi needs some extra troubleshooting (it’s stuck on the rinsing step), the support provided by TK has left me confident it will get resolved with minimal stress.

Great quick response by alex re warranty and discount questions.

Excellent espresso maker Perfect espresso every time Customer service was amazing as well Very helpful and quick to respond. Highly recommend this company

Very swift response with helpful advice.

I really enjoy my TK2! I have it for two years and it is going strong! I can say I have used it every single day in these last two years. Recently I was experiencing a occasional glitch on the screen and the company promptly send me the box with shipping label to send the machine for repair. I m very happy with their customer service!

This machine is beautiful and easy to use. I really enjoy the app which allows me to warm the machine up from bed. The ability to schedule times to start the machine and put it to sleep is also wonderful. I had a glitch with the app not connecting and the customer service was excellent. They responded very quickly.