Terra KaffeReviews of terrakaffe.com

I am an old-school coffee maven. I’ve always bought & ground fresh roast beans — or roast my own from green. I’ve had every coffee-making device, from automatic drip to Chemex to pourover to Japanese 1-cup pour over to moka pot and then some. I’ve never owned a pod device and never will. I love my conical burr grinder; nothing else will do. And I don’t care about milk. I never thought I’d ever own a coffee machine. And suddenly, i have a Terra Kaffe Demi, and it’s a game changer. Amazing looking. Amazingly customizable. Grinds & brews amazing coffee. It’s the coffee machine for old-school coffee mavens. Get one. You’ll love it, too. Oh, and their customer service is awesome, too!

I’ve had the Terra Kaffe for over a year. I love the many options of coffee I can make. I especially love the milk option because I love my cafe con leche… coffee with milk. The temperature of the milk is perfect. I will recommend this machine if you love different options. I love their costumer service because they are quick to respond via email.

We purchased the TK Demi over the holidays as I was soon to have a baby and wouldn’t realistically be able to use our time consuming espresso setup. The Demi has been amazing! My parents prefer drip coffee and my husband and I enjoy espresso drinks. It’s worked really well for all of us. We love that we don’t need to use capsules. I had some questions about cleaning/descale cycles and the customer service was very prompt and responded quickly. They also followed up multiple times to check in and make sure I was satisfied with the response. The machine is still working beautifully.

I was hesitant to purchase DEMI as it was a brand new product for TK, but I preordered it as it promised to deliver every feature I had been searching for in a coffee machine (customizable, single serve cups of drip, espresso and hot water.) To my delight, it performed even better than I hoped. I have been so pleased with DEMI, I ordered a second machine as a gift for friends. I have also been pleased with the double walled coffee cups from TK. They keep the coffee hotter longer than standard ceramic mugs. I have had several email interactions with the customer service concierge. In each case, they responded quickly and efficiently. I have been beyond pleased with DEMI.

The Terra Kaffe customer service team has been great! I love my Demi machine too! I had an issue and they got a new machine sent out super quick. Process was painless and I really do love my machine and not having to deal with pods anymore

I love this machine! I preordered my TK-2 before it came out and once I’ve gotten the machine, it’s been the best thing ever! I have had to get my machine fixed twice and it’s been great with the team. Communication could be faster but I understand it’s a small team. Getting the insurance is the best thing you can do when you buy this machine. My friend bought the TK-1 and told me about the TK-2. I fell in love with it and ordered right away. Great machine and great company.

I ordered a TK-1 replacement and it came well packaged . I also had the opportunity to try the Classico coffee and I give it a 10/10. Customer service is top notch as they have always responded back .

Terra Kaffe’s machines are reliable and simple to use, my wife and I love them!