Terra KaffeReviews of terrakaffe.com

I decided to purchase a machine from TerraKaffe after using one at a friend’s house. The new at the time TK 02 was about to come out so I reserved for it and purchased that machine. I couldn’t be happier with this coffee machine. It does everything and does it very well. Appreciate the regular updates. The company sends over based on feedback from customers and it continues to get better and better. I recently had a small issue that I wrote in about after about 2500 brews and the customer service is absolutely top-notch and I don’t think I’ve ever had better communication with a company before. Not only that the responses are very nice and efficient. I would absolutely 100% recommend TerraKaffe for anyone. They have several options for products at different price levels. What are wonderful company and I’m so happy to be supporting them.

Professional, prompt customer service. Enjoying our Demi.

This machine is incredible. I ended up with one because of my workplace getting one, and although I had some glitches this team was equally incredible to work with. There were times during my “glitch” where I was not happy— I was only shown kindness and patience and ensured it would properly taken care of. That type of customer service is a rarity these days. Usually someone explain policy to you nowadays about how they cannot help you— not at Terra Kaffe! On top of it. Okay so… the machine— the Demi— you push a button— and there is a barista in you kitchen… Go get one.

This company LOVES its customers!!! I’ve had the best experience and love my machine!!! I’m so grateful 🙏🏻🙏🏻🙏🏻

Great machine and pretty good customer service, they are responsive and took the time to understand my situation. Machine makes very good espresso.

The customer service has been exceptional. I had immediate responses to the issues I was having and was given thorough and detailed explanations and several choices of how to proceed. I was told the customer service with Terra Kaffe was the very best when I bought my machine and it truly is.

Great product and service so far

TK 02 is hands down the best coffee machine ever. Delicious coffee of any description ( drip, espresso, cortado, late - you name it) at the touch of the screen. Perfect brew every rime, easily customizable. Customer service is responsive, friendly, knowledgeable. Love the product, love the company!