Terra KaffeReviews of terrakaffe.com

My rating is close to 5 stars but not quite. The machine is amazing and the staff are helpful. The only thing that I don't like is that you cannot get immediate help. It takes days to communicate via email. There should be a technical support phone number that I can call and talk to a human to help me right away.

We have had our Terra Kaffe TK-02 for about a year now, and we absolutely love it. Early on, we encountered an issue with a persistent error message on our unit. When we reached out to customer support, they were exceptionally quick to assist and worked through the troubleshooting process efficiently. Ultimately, they provided a fast turnaround and replaced the machine for us. Since receiving the replacement, we have used the TK-02 daily with zero issues. The coffee quality is fantastic, and the machine itself has been a wonderful addition to our daily routine. Furthermore, Terra Kaffe’s support team remains consistently responsive and helpful whenever we have a quick question. We couldn't be happier with both the product and the company behind it.

For my wife and me, the Terra Kaffe Demi was a no-brainer decision. We each drink double long-shot espressos every morning. Financially, we pay $2,591.50 per year. Way more than the Demi espresso machine. Now that we've had it for almost four months, we realize not only was it a great financial decision, but the quality of the shots is perfect, not to mention the convenience.

I bought the Terra Kaffe Demi in Forest Green. The machine arrived well-packaged and setup was simple. I use dark roast beans to make Americanos. The Demi is highly customizable and a joy to use. This was my first espresso machine purchase and I am happy I bought the Demi!

I have trusted Terra Kaffe with my morning (and afternoon) cup of coffee for over 4 years now!! I started with the TK-01 and loved it! I passed it onto my mom recently and upgraded to the Demi. My espresso is smooth and fresh every brew! Customer support is also very quick to respond when you have a question! I always recommend when a friend asks me about my machine! 10/10

I replaced my old single serve self grind machine with the Terra Kaffe Demi. There was a small learning curve and when I reached out to Terra Kaffe, they helped me in a timely manner. I’ve been enjoying fresh coffee every morning and extremely happy with my purchase.

Long time Terra Kaffe user/owner. My TK-01 lost all power. I already had it in for one repair and decided to just get a new machine. My Demi should be here shortly! After owning the TK-01 and not using the milk attachment, I think the Demi will be just perfect. Customer service was great and ultimately helped me make the decision to just purchase a new machine.

Got the Demi over the summer. Great machine, reliable and makes amazing coffee! Had a question to follow up on a second order I did and they responded super fast. Very glad with the customer service.