Terra KaffeReviews of terrakaffe.com

This company is the best! I have purchased TK-01 and my brother got the Demi. Both are awesome for our lifestyle. Whenever I have questions, I can call or email, and they respond instantly with solutions. Always willing to go the extra mile to make sure I am satisfied. I will be a customer for life!

The Terra Kaffe Demi is a great compact coffee and espresso machine. It allows for the ability to make fresh drip coffee by the glass, my preferred, along with espresso and other drinks, the rest of my family’s preferred choice, in one simplistic machine. I had the opportunity to reach out to customer service regarding a question and request and I received a response and resolution within 24 hrs. Will definitely continue to use their products if this is the ongoing customer service experience.

We recently purchased the Demi espresso coffee maker after previously owning the TK-01, which served us very well over the years. The Demi has been a great upgrade for our lifestyle, it's more compact, saves valuable counter space, and still delivers an excellent cup of coffee. We've been really happy with the machine overall, and the customer service has been outstanding as well. It's refreshing to deal with a company that truly stands behind its products. Highly recommended!!

I love my Demi! Espresso tastes great. I had an issue with the brewer unit and contacted their support team and they shipped a replacement out quickly.

Great product and customer service! We love our TK02 machine - it gets used multiple times a day and runs great. Definitely saved us on our coffee shop bills. The machine is super easy to use, stays clean, and make a great custom cup of coffee. Our only wish is that the water tank came in a glass or stainless steel option as the plastic water tank always has a chemical smell to it…otherwise the machine would be 10/10

I bought my Terra Kaffe TK-02 at launch, and I have been very pleased with my machine. I was very surprised by how good their support team responds to any questions or problems I’ve had with my machine. Just recently my machine had a strange issue with the touch screen. My machine was 2 months past my warranty and TK said irregardless they’d fix it for free. Not only did TK fix my problem, they also paid for shipping to and from, and I had my machine back within a week! I cannot say how impressed I am with Terra Kaffe as a company and how they value their customer!

My Terra Kaffe machine has been incredible. Solid machine and solid customer service. I have reached out several times for a few things and they’ve been extremely responsive very quickly. Any issues I’ve had have been resolved promptly and professionally. Highly recommend.

I had such a great experience with customer support. They were thorough, fast, and so kind.