Terra KaffeReviews of terrakaffe.com

I had a few questions about my Demi (which I love - had the Spinn since Kickstarter) and Angel from TK replied right away, responded when I didn’t quite get the instructions, and then followed up unsolicited to make sure I had gotten everything working and understood - that is rare and to me, exceptional. My ticket didn’t just disappear when TK didn’t hear back, it prompted Angel from support to reach out… well done.

We are a Terra Kaffe family. We have had multiple brands but when we bought the TK-01, we were sold immediately on Terra Kaffe products. We are now proud owners of the new TK-02 (white) and love the quality and the espresso, cappuccino and Americano consistency is fantastic!

We are still learning to use all the functions of the Demi but so far we love it! I've never been an espresso lover, but now I look forward to my morning ritual of a double shot Americana w/ extra foam. Cannot wait to experiment w/ all the settings & possibilities!

Me rented the DEMI. within two weeks of using it, I ordered one to purchase outright. i love the apple aesthetic of this product and the options and ease of use. have tried all the different brews and they’re amazing and fun. this unit is half the price of the manual setup i had with fancy grinder and separate espresso machine and much easier to use ! highly recommended machine with excellent customer support. try it, you’ll love it !!

I love my Demi & everything about this company. They are informative, friendly, knowledgeable, available & patiently answered all my questions and concerns.You actually speak with a person without jumping through prompts. The machine has a small footprint which is helpful with limited counter space. The machine is user friendly. It makes delicious, flavorful coffee. I have to mention a big Thank you to Feder for providing me with the information I needed. The coffee is also delicious!

Fantastic customer service and a stellar machine!** I recently reached out to Terra Kaffe for some help with the descaling process on my new Demi machine, and I couldn't be happier with the experience. Melany was absolutely wonderful to work with. She was incredibly helpful, patient, and knowledgeable, making sure I understood exactly how to navigate the process for my new machine. It’s rare to receive such attentive and friendly customer service, and she really went above and beyond to ensure everything was running smoothly. As for the Demi machine itself, it is fantastic. It looks beautiful on my counter, and the quality of the coffee it produces is top-notch. It’s been a seamless addition to my morning routine, and I’m thoroughly impressed with how user-friendly and consistent it is. If you’re considering a new espresso machine, I highly recommend Terra Kaffe—not just for the excellent hardware, but for the peace of mind that comes with their top-tier support team. Thank you again, Melany!

Customer service outstanding, had a minor issue with demi, resolved quickly with knowledgeable friendly and professional staff. The coffee quality is amazing

Let’s start with the unboxing of the Terra Kaffe Demi. Anyone familiar with Apple products knows there is a connection here! The box “zips” open with a pull tap. No need for box cutters. The Demi lifts out easily surrounded by molded cushioned packing. Perfect. I look at the card that provides the crystal clear quick setup instructions. Whew, that was easy! I then scan the QR code to learn the details for how to run the machine and make delicious coffee. All of the information is so clear and helpful. I’m still learning, but I think tomorrow’s morning coffee will be delicious! There will be some tweaking of the settings, but so far, so good! I have to add that customer service via email was terrific and questions were answered quickly…even on a Saturday!