TerminixReviews of terminix.com

I previously rated Terminix 5 stars and gave them a stellar review... Since then my experience with them has done a 180 degree prospective. I had a technician named Greg come out a few days ago with a respirator on and rudely TOLD me to leave my house so he could spray. I was puzzled since the two other times my house was sprayed, the technician did not have on a respirator and only asked me to leave for 2 hours after he sprayed. Greg, told me I would need a respirator on in order to stay in the house while he sprayed. I asked him (1) why would I need a respirator, which I didn't have one anyway cause I intended to leave for 2 hours after he sprayed. (2) the two other times their technician sprayed he didn't have a respirator and didn't ask me to leave WHILE he sprayed. Furthermore, why would this man think I would let him go through my house without watching him. He stormed out of my house like a 2-year old having a tantrum. When I asked him to call his supervisor, he refused. I called the main office to complain and he told me that in the state of California, technician's have to have a respirator as well as the customer. I don't think this is true because I've been using exterminator services for the pass 15 years and at no time has any technician ever showed up with a full on respirator. Even though they didn't spray they tried to bill me $135, which I have zero intention of paying considering how rude they were and didn't complete the service. If I can't get through to their corporate office I will be terminating Terminix service!

Never make the business with this company. Their statement is completely false. They used unprofessional subcontractors from Magical Pest Control Inc.. 10 days ago technician came to my apartment sprayed for bed bugs with very poor quality product. When we returned from hotel ( we gave extra time to kill the bed bugs) they jumped on me very aggressive and hungry as soon as I seated on a couch. And their are hundreds. Can You imagine what I filled? He sprayed by water for sure and it took just 5 minutes to finish 1 bedroom apartment. Now I continue to suffer more and scare to death, because they will probably send the same guy again for 2nd time.

Just don’t waste your time. Booked an appointment over the phone that was never inputted into their systems despite having called on three occasions to ensure someone would show up... yet no one showed up. Called a forth time after the appointment window had passed, and a manager reassured me someone would be coming the next morning... again, no one showed up. They dropped the ball so many times on this one, it’s simply unacceptable. Sad that some companies are so inconsiderate of people’s time. ✌🏽

A company that does not care about safety of general public. One of there operatives was parked on a zebra crossing in Heath and Reach in Bedfordshire with his door open onto the traffic eating a sandwich. His stupidity caused another vehicle to clip a pedestrian with his wing mirror. I immediately but the transport manager refused to talk to me and still has not got back to me despite a promise from his staff member. Clearly a company that does not care and quite prepared to advertise its services on their vehicles but their staff rude ignorant and happy to cause danger to others. Maybe Ron the transport manager may bother to respond. Avoid like a plague of locusts Tom Henrick

Terminix was contacted to handle my mouse problem. The mice were leaving droppings in the silverware drawer weekly. They sold me a plan claiming it would fix my mouse problem. Within a month my mouse problem got worse and they began leaving droppings in the silverware drawer daily. I called to see what they would do to rectify the situation. The agent who came out to inspect said the plan they sold me was mainly for bugs, spiders, and termites. Offered to sell me another plan to keep mice out and to handle the mice inside. I declined for obvious reasons and demanded they take steps to actually fix my problem before I would pay another cent. The agent sent informed me that he would get in contact with the branch manager and the branch manager would be in touch. I waited an entire week before calling back due to no communication between the branch manager and myself. He said they would try to get a hold of the branch manager and did not understand why they had not gotten in contact with me. I waited another week before calling again, explained the situation, and the representative told me they would try to get a hold of the branch manager, failed to do so, and told me they would send a message to them. I waited another week, called back, explained my story again and this representative attempted to reach the branch manager again. This representative informed me that they had sent a memo out previously and that he would send an email, and to call back if the manager did not get a hold of me by the end of the day Monday. Tuesday came around without a peep and I called back once more, this time I was able to get a hold of the coordinator Christine. After having dealt with the horrid antics of this company for a month I demanded a refund, that they fix my problem without charging any more money, or I would take legal action. They refused the refund or to fix my problem.

Hi, In simply words, Terminix stole my money 1) by promoting their services for stink bugs while knowing that their services were never a solution to stink bugs and never owning up to their word. When I asked for the refund of my money, the same people who sold me their services suddenly started to say that "that approval comes from the local store manager", which was never in the picture when they were taking my money. 2) The customer service representative tell you that they record the conversation they had with you. Reality is they don't record ANYTHING. After several calls, I started to ask them to read me what they wrote, I think this was the only way for them to forcefully write something in the system. 3) It took 6 months for the store manager to FINALLY take the time to call me, and his excuse for not calling me before was as he stated: " I get hundreds of calls from people and when I call back they don't answer". This is never good enough answer to give to a customer they you already ripped off for hundreds of dollars for a service that was NEVER designed to work for her needs. 4) After I finally get a call from the local store manager ans spending hours and hours and hours on the phone with countless people from Terminix, due to months worth of frustration, I agree to pay a portion of the fee of a service that was NEVER DESIGNED TO WORK FOR MY PROBLEM. 5) Afterward Terminix takes weeks to enter the adjusted value into their system. After the adjustment is done, I don't receive any communication from Terminiz. 5 calendar days after the adjustment is officially registered in their system, I get a call from Terminix telling me that the account was tranfered to a collection agency. I ask them why they would transfer the account to a collection agency while I was waiting for their own employees to complete their own task (entering the adjusted rate into their system). I said that the adjustment being made 5 days ago (the 5th day is Saturday by the way) and I received no communication that told me that the adjustment was finally done, and the first call I get was to let me know that the account was transferred to a collection agency. 6) When I try to figure out how to pay the adjusted fee with the collection agency, it turns out the collection agency can't see my account, I call Terminix to at least tell me what number I should refer to for the collection agency to tell me how I can pay. Terminix customer service representatives reroute my call and hang up the phone for 3 different times. On the 4th try I finally get the supervisor on the line, at the end she acts like she suddenly cannot hear me while I can hear her 100% perfectly, and she hangs up on my face. This company has been the worst company I have ever spent hundreds of dollars for. They are thieves for selling customers services that they know won't work for customers' problems. Additionally, they drain people's energy to finally have them agree to pay portion of the service for a work the customer never benefited from. STAY AWAY FROM TERMINIX FOR BAD BUSINESSES LIKE THIS TO GO OUT OF BUSINESS.

1 star because this review would not go through terminex is a tick on a vampire they sprayed my mom's house 8/1o still have fumes 1/19 fans in crawlspace still have odor 80 yr old widow dealing with this b.s dept. Of tn. Ag. Says case closedwtwillnot disclose chemicals per a.g. andrminex %100guarantee aha! Go to consumer affairs and read 1*reviews

DON’T EVER USE THIS COMPANY. NOTHING CHANGED, THEY WILL TAKE YOUR MONEY AND THEY DOESN’T DOING GOOD JOB, I PAYED MONEY FOR THEM WHOLE YEAR FROM NOVEMBER 2018-NOVEMBER 2019 FOR COCKROACHES BUT EVERYTHING UNTIL THE SAME, WE CALL THEM TO CANCELED THE SERVICE AND TELL THEM PHEASE DON’T COME MY HOUSE BUT THEY UNTILL COME AND THEY DON’T DOING ANYTHING THEN THEY CHARGE MONEY. THIS COMPANY NOT GOOD AT ALL. THEY COME MY HOUSE BUT THEY DON’T CALL US BEFORE TO COME, THEY ARE SAID TO COME BUT THEY DON’T COME BUT THEY DON’T CALL US IA THEY DON’T COME 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎