TerminixWith over 95 years of experience, Terminix delivers effective pest control services like termite inspections and protection, bed bug inspections, cockroach control, and rodent control. Our local specialists go above and beyond to protect you and your home, offering reliable service 365 days a year. When you choose Terminix, it's not just a promise – it's a guaranteed solution to nix your pest problems.
Terminix (terminix.com) has 782 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Plumbing & Sanitation · Chattanooga, Tennessee
New
Plumbing & Sanitation · Tennessee
New
Plumbing & Sanitation · New York, New York
Excellent
Plumbing & Sanitation · Berkeley, California
Excellent
Showing 689 reviews with 1 star · Clear filters
Jamie D.
We had a appointment set with the Johnson city office. I took time off of work for this appointment. The technician didn't show. We did not receive a phone call. We tried to contact the home office...no luck there. My time is very important...and I will not recommend this company. Not reliable and very hard to contact.
cdebraustomer
I would not even give them one star. They will not treat your problem, fo to Amazon and buy their treatment which the don’t use enough of and for $27 you won’t have any bugs it is called advion 383920 4 Tubes and 4 Plungers Cockroach German Roach Pest Control Inse, Brown and you don’t have to spend money or get lied to .I did it in April after firing them and after 3 years still had bugs but used Advion once and haven’t had bugs since
David B.
These people are thieves!!
Rick S.
Unsure how they are still in business. No service was provided but I was billed in full. They keep saying they will refund me, and direct me to the "retention department" where they put in a sold effort to keep you as a customer, but when I said no they promised a refund. It's been a month and another 4 or 5 calls and nothing. Total scammer company.
Heather M.
This Company is awful in so many ways. First off the People with Customer Service are useless, incompetent, rude. The Technicians are incompetent and not thorough when they spray in the Home. If the Technician actually shows up they are not thorough. Unless You want to deal with complete overpriced incompetent garbage I would suggest not getting with this Company whatsoever.
customer
This company is terrible. Worst money I ever spent was hiring them to get rid of the groundhogs under my house. They don't come to pick up the trapped groundhogs in time so they wind up dying in the cage. I have a rotting corpse in my front yard right now. DISGUSTING!
Barbara Jo D.
So I just started service with this company and on my second visit with the tech I caught him going through my purse that I left on my kitchen counter it was on video and when I busted through the door and said to him you do know I can see everything you’re doing on video and snatched up my purse. I filled a police report and reported him to his employer. The techs name was Devin D hope you don’t get this tech if so watch your belongings.
Brian W.
Do NOT use this company. I would give negative stars if possible. My family and I have had a terrible experience. We discovered we had bed bugs in our house and called Terminix to treat it. The tech suggested tenting and fumigation to make sure the bed bugs were completely eliminated. We agreed and he gave us an appt 3 weeks away. The day of the tenting the crew shows up and they say due to the roof being too steep they would not be doing the tenting that day. They said they would come back the next day with a crane to finish the job. They did not show up the next day nor did anyone tell me what was going on. My family and I were staying at a hotel at this point over 20 miles away. Since they didn't do the job on either day, I've tried reaching out to them to find out what's going on and the only person that has responded to me was the tech and he didn't know what was going on either. He let me know he had put in a request for them to call me but would be fired if he gave out supervisors or managers phone numbers. On the following Monday, a full 6 days after the tenting was supposed to happen the tech said he had to talked to his supervisor and they were only going to offer me a credit for the hotel and a future date of July 1st. A full 10 days away at that time and still charge me full price for the tenting and I'd still have to pay for another hotel. I have a number of animals (goats, chickens and a cockatoo) that live outside on my property and I had to go back each day to give them food and water. They offered nothing in regards to the inconvenience of having to drive 20 miles each way (there are no hotels close to my house) to get back to my house to take care of them and basically wasted 3 nights at a hotel for nothing. No tenting or fumigation and I still have bed bugs. Terminix management has made no effort to contact me directly and have made it impossible to get ahold of them.