TerminixReviews of terminix.com

I had a bad experience with Terminix Company. First They promised me the fumigation was only for 72 hours and I had to spend 5 days out of my house and spent over $600 in hotel beside that I missed 2 days at work. They stole a whole bag with medications, a bluetooth speaker and some other things from the house. Now They said that it's nothing they can do about it and they gave me less than $200 in credit. Just make sure to save all the money you can and take all your stuff out before let them in your house. Don't recommend it to nobody

I had a very bad experience with Terminex. The technician only arrived within the scheduled appointment once. All other times he was late or showing up after I have left for work. My home was never free of pests. They had the nerve to bill me for a quarter in which I did not receive service because the technician never arrived but sent text message stating he was starting treatment. I called t complain but the issue was not reconciled. One time when a technician did arrive, he tried to make me paid for a service that was covered under my contract. Worst Service Ever!

The corporate office messed up appointments. They informed us they’d be out between 1-5:00 and no one showed, or even called to inform us they weren’t coming. Then we reschedule, but decided to cancel the corporate office never notified the exterminator we canceled an appointment. Meaning he showed up anyway and we weren’t even home! He said he sprayed the outside. Well, according to our Ring video he barely did the front and never went into the back yard??? Never again!!

Horrible company. The exterminator was rude and not at all thorough. The corporate office consistently messed up appointments. They never notified us of appointment changes. And nothing they did ever worked! They also way over state what they do on their website. Don’t waste your time and money. It’s just frustrating.

This company must be losing customers hand over fist. They are a bunch of crooks and liars. They quote you one price for service and once the contract is signed, they hike up the price by 50% more and if you want out of the contract you have to pay the full years amount. I’m 70 and I grew up taking responsibilities for my actions and the jobs I did. This company has no such work ethics. They will steal you blind and there’s not much you can do about it. Save your time, heartaches and money and go elsewhere for a trustworthy and honest company.

I paid 1600 dollars to have them come in to treat my house every 2 weeks for six months they showed up twice and never came back and now the six months is up and i called told them i wanted my money back because they havent came back and the lady told me they dont come every two weeks but the problem is i had three different people tell me they would come every two weeks

Try someone else. I signed up for termite control with yearly renewal of bait. It was fine the first few years, but now I struggle to get my service. I paid for the yearly bait installation in May...it is mid-July and I still haven't had the service. After contacting them, I was told I would have an appointment in June...received no appointment. Update online said a July appointment, so I contacted customer service to ask for a specific date and was told July 15th. I rearranged my schedule for this appointment and...no one came. Contacted customer service again on the 15th and was assured I was still on the schedule. I was told the technician would contact me...nope. This is the same garbage I had last year. Amazingly, they think so highly of themselves they increase the price $20 every year (I got to pay $400 for a service I have yet to receive). Last year, I only received service after multiple calls, no-show appointments, and mounting frustration led me to contact the BBB. And so, I have a repeat this year. Let's see how long it takes the BBB to get results.

No show, no call, no refund. Branch manager will not return my calls. Horrible customer service and will never hire them again.