TerminixReviews of terminix.com

Terminix No Show Again . We have a contract with Terminix and once they took our money it has been impossible to get Terminix to keep an appointment. They don't show up. Then the call center just strings you along. Your money. This is a scam.

If I could give zero stars I would. They recommended a wire mesh along the perimeter of my home. What they ended up doing is digging out stones of my foundation leaving big channels and holes into the crawl space and then placing a mesh (with gaps) over that. So where previously I had the occasional mouse issue, now I have a major mouse issue, water getting into my crawl space never mind all of the insects etc than can get in. They made a minor issue a thousand times worse. I had to pay a stone mason to come out, rip off the mesh and patch up all the stones that were pulled off. Terrible, I should never have hired them. Ended up costing me so much money to repair what they did to the foundation of my house. Besides that they are messy, they will leave your home with dirty glove marks all over the walls and mud everywhere. They really don’t give a crap.

Stay away from this company. They WILL charge you even when they DO NOT actually do any service. It is part of their business model, just READ the other 1 star reviews 🤦🤦🤦🤡🤡🤡. They hope you don't notice. In 2021 they charged me despite never having provided the service. It took over a year to resolve! This time they charged me $168.37 on February 6, 2024 despite not having provided the service due to weather. We called them to ask why. They assured they would address the issue. It never happened. After months of back and forth. Hours on the phone talking, tons of ticket numbers, getting assurances, dozens of emails, they refuse to do anything. It gets better, I finally get an email from them the other day that states as " gesture of Goodwill" they will give me 10% off the next visit! Do you believe the arrogance and condescension? They spend thousands trying to get 1 net new client. They are willing to lose a current paying client because these geniuses refuse to correct the $169 scam they tried on me twice! Very frustrating dealing with these scammers. They really don't seem very bright. I have a life and family to take care of instead of dealing with these morons. Spare yourself the grief of having to deal with them. Their web site states the following 🤡🤡🤡🤡🤡 TERMINIX CANADA gets results. We 100% guarantee it. They respod to google revews and ask you to email them. Guess what? the email bounces!! These people are nasty

I called customer service to cancel my subscription because of the prices going up dramatically over the last 2 years and no notification prior. I was forwarded to the cancelation dept. and spoke to James. I explained the reason for the cancelation and he said what if I lowered the price, would you stay? I asked why is he allowed to haggle the price and why I wasn't notified about the increase. He said you've been a customer since 2002 and we can do that for long-time customers. He said snail mail and/or emails are sent about price increases, but I did not see any? He said well do you want the new price or to cancel, so I just canceled because it sounded like he had no time to offer an apology for the lack of communication. Sad for someone who has been a customer for over 20 years. In one year, mosquito service has gone up $15 a month ($96) and pest control up around $48 every 3 months ($207)

they cut me off on the highway and that was really rude. i don’t appreciate it. he also gave me the finger. BULLSH*T. AND HE BLEW A STOP SOGN WTFFFF

very lazy people work here. They take your big bucks and forget you. they come spend 2 minutes and go. if you recall them, they special charge you. one of the terrible company there is! I am a current customer. will not renew.

BEWARE!!! Terminix is a horrible company with terrible customer service. They did a job for my church and left tape that is not easily accessible because of the height they ruined the paint in some areas. We have been trying to get it resolved for months and have been ignored. We have sent emails and text messages and have called with no answer. Brian Osorio, a tech that works for Terminix in the broward area, is a liar and is very unprofessional. He was called, and he stated that he would call back in 20 min. He never called, so I called him back he forwarded me to voice mail. I called customer service, and supposedly they sent the complaint to the manager of the local branch who was supposed to call me. Twelve hours later, I am still waiting on a call. Don't waste your time or money on this company.

I was with Terminix for almost 12 years. Great bug service! No issue what soever. Horrible rodent service. After paying them 2k to fix all the issue with rodent entry into my house, I still had gaps. They would set appointments with us and not show up. Absolutely unacceptable. I'm out 2k and still have rodents throwing parties in my attic. I'm now with Truly Nolen. We'll see how they do.