Joe C.
I have taken off work 3 times and they…
I have taken off work 3 times and they never showed up!!!!!!

With over 95 years of experience, Terminix delivers effective pest control services like termite inspections and protection, bed bug inspections, cockroach control, and rodent control. Our local specialists go above and beyond to protect you and your home, offering reliable service 365 days a year. When you choose Terminix, it's not just a promise – it's a guaranteed solution to nix your pest problems.
Terminix (terminix.com) has 782 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Plumbing & Sanitation · Chattanooga, Tennessee
New

Plumbing & Sanitation · Tennessee
New
Plumbing & Sanitation · New York, New York
Excellent

Plumbing & Sanitation · Berkeley, California
Excellent
Showing 689 reviews with 1 star · Clear filters
Joe C.
I have taken off work 3 times and they never showed up!!!!!!
Julie C.
Terminix would charge monthly but only come out once a quarter. They stopped communicating and would just schedule whenever they felt like it. This last time they decided to skip the first quarter but not tell me and still collect all the money. I guess they hoped I wouldn't notice. Terminix used to be a reputable company but this behavior makes it seem like one of those scams that used to be on late night TV.
Kevin C.
I was mislead by inspector sold me on service which he stating repairs that they don't do and pricing was a o incorrect. Supervisor Curry came out later stating he would take care of a refund and talk to inspector about telling me they would fix something as part of service which is not in there scope of work. Curry never got ba cv k to me and DOESN'T RETURN PHONE CALLS. So HE LIED TOO......
Mike M.
Bed bugs. They made me wait 2 days covered in bed bug bites itching like crazy, then want to quote me $5000 for heat treatment…. I got a tank of propane, and a radiant space heater attachment. Super heated the rooms. 80 bucks. Bugs melted.
Rakshan S.
Beware when they do attic inspection, they fraudulently make up stuff like rat infestation, to upsell you their attic restoration and exclusion services. They quoted me $18,000, and created a sense of urgency. When I hired a second opinion pest service they said I had no issues in my attic other than normal standard activity with mice. And now when I cancelled their services after 25 years of being a customer they are not even willing to prorate my quarterly payment that was made early this month.
Richard S.
TERMINIX REPRESENTATIVE CAME OUT TO MY RESIDENCE, TO GET RID OF MY PEST PROBLEMS THAT THEY TRIED 11 YRS AGO. THEY FAILED THEN AND THEY FAILED NOW, WITH ANOTHER AGREEMENTS AND EVEN NOW THEY CANT HONOR TO RID MY ATTIC OF WOLF RATS, HE LIED ON TODAYS APPLICATION WHEN CLEARLY THEIR WAS ACTIVE EVIDENCE SEEN, DROPPINGS ALL AROUND. THEN HE SAID TERMINIX HAD A PROGRAM TO GET RID OF THE RATS ONLY TO LATER FIND OUT IT WASN'T THRU TERMINIX BUT A LOAN CO NAMED SMAC, AND THEY WEREN'T PRESENT IN DISCUSSING THE CONTRACT, BUT THEY DID MAIL ME AN UNSIGNED FORM WELCOME LETTER, THANKING ME FOR A FINANCED SERVICE CONTRACT, TERMINIX AND THIS COMPANY IN MEMPHIS HAS A TERRIBLE BBB REVIEW WITH NUMEROUS COMPLAINTS, WHY WASN'T THE LOAN COMPANY THERE IN THE MEET AND GREET MEETING AS WELL. AND I HAVE A DISABILITY, DUE TO STROKES AND I REALLY FEEL TAKEN ADVANTAGE OF.
Judy G.
Had problems with birds entering my home. Terminix promised to patch up all entries into the home and on the roof. Salesman asked for payment up front. (I should have known better). Project never completed. No call backs, no refund, unbelievable fraud. Still fighting and it's been over a year. Please don't do business with Terminix. $2,000 lost 😡
biscayne B.
Terminix termite service has been a nightmare for us.They missed multiple appointments and caused us thousands in delays across our three properties.Not once have they been on time for an appointment.They even performed services without our approval. Then billed our contractor. We are extremely dissatisfied and would not recommend them.