TerminixReviews of terminix.com

they have been nothing but a pain in my ass. we have bed bugs. the first guy they sent out was a joke. so they sent out a manager on may 9 he did a great job. he said he would be back in 2 weeks that was may 23 no one came no one called. so my son called them . they set up an appointment for may 31 time anywhere between 10;00 and 3;00. this is why i am so pissed off first they did not return when they said they would then they made an appointment and did not show up, well a very good friend of mine died his funeral was saturday may 31, at 1:00 guess where i was waiting on them. i did not get to attend. oh my gosh i am mad to the max. i just sat here and cried. we call at a little after 3:00 whoever takes their phone calls knew nothing and did not know how to get in touch with him. they had no phone number to call him. now i know better than that. they are not doing your job. i want someone out here now and not shawn. oh and also i think they should return 500.00 back to my card. this has caused me so much pain and grief. we ask for a manager to call us saturday and no one called. no wonder they have bad reviews.

The termite feed stations were installed incorrectly, probably more than two months ago. The landscaping company reinstalled the mulch and the mosquito guy was asked ( 4 times) to tell the installer to fix the problem, but nothing was done. The company billed accurately, but otherwise I don't recommend using them. They're a big company with typically unresponsive staff.

Very expensive and not effective at all! After a one year contract to spot treat termites they are still here. No show appointments no notification. Waste of money!

3 times they came out to get rid of termites in one place in one room a guy comes with a little spray can. Termites keep eating the wood I called them this week for a week no call back no appointments nothing no complaint department all I am told is that they are very busy. What a waste of money and time. These people are not serious what a waste of of time

They won’t honor their warranty. They just ignore you. They don’t call back. You call multiple times and they tell you they will be calling you back to schedule and they don’t. All they care about is new customer. I will find a new provider

Iam very disappointed with this company.I paid over 600.plus dollars for these guys came to my house twice one to set traps and patch up holes and the second time to check the traps and I was told they would come back the next Thursday and they still haven't come back or called. I left three to four messages to the man that came out and set everything up he finally texted me back on today just to say I needed to talk to a guy named Allen. I asked him who Allen was? I did have an number for this man. So I called their office for a lady to take my complaint. She informed me that Allen will call me on Tuesday because today is a holiday.

The technician brought an a-frame ladder that was inadequate for getting into the attic for inspection. So, she could only glance above the attic opening. She didn't go into the garage attic, and only briefly glanced into the remaining family room access (it had a stair, so she could go into that part of the attic. Without adequate inspection, she quoted me $3,000 on the spot for my single-family, single-story home. When I pushed back, she said it should be more like $1,900 but the computer wouldn't let her change the price. She said she'd check with her manager and then send me a formal quote, which she did not do. Bottom line: The technician was unprepared, didn't do a thorough inspection, gave a sketchy quote, and didn't follow up as she promised.

I had an issue with a squirrel that had chewed its way into my house. I talked with their scheduling person and they assured me someone would be here this morning before noon. Later last night I received a text from the area manager telling me that they only had so many “free” estimate slots and to explain how urgent this issue was. I did. This morning I had no response and had not heard from a technician so I texted the manager again. I just received a text telling me that Terminix doesn’t deal with squirrel problems. This is after I have been waiting all morning for them to arrive. Never do business with Treminix.