TerminixReviews of terminix.com

Terminix used my license without my permission for over 3 years. Pest,Termite and Mosquito license From the town of Flintstone Maryland all the way to the WV border. This includes Cumberland, Frostburg,Deep Creek etc.These Techs and Termite inspectors working in western Maryland were not trained and not supervised by a licensed professional. When they were notified of this by the Department of Ag Tyler Taflan the Morgantown Manager asked if they could keep using my license until they could Test and Certify with the State . I told them They NEVER had my permission and that they had fraudulently forged my signature on an application 3 years earlier and that they could not use my license. If you had an any work done by Terminix from March of 2023 to March of 2026 from the western state line in Maryland to Flintstone Maryland this work was done by a unlicensed person and you deserve a full reimbursement . You should also have a Certified professional review your work orders to check for improper chemical use. If you had a Wood Destroying Insect Report done for a RealEstate transaction you need to make sure that the individual that completed it was State Certified and not just a “Registered Employee” for which a company files with the Department of Ag on Day one of a employee as soon as there hired. This happened to me while I worked there on the other side of the state 6 hours away, without my permission and I filed a complaint with the Department of Ag and the EPA While I worked there. I worked for this company for over 13 years and I can tell you the company does not care about properly supervising its employees with chemicals in and around your home. It is totally different than when I started. The competency of managers has steadily gone downhill. In fact Tyler told me in March when he asked if they could use my license 6 hours away from where I work that he had been with the company for 4 years and wasn’t certified. And that’s a Branch Manager. I looked you up online Tyler and didn’t see you. Better study harder. My Branch Manager in Salisbury Maryland would tell techs that it’s ok to spray for Mosquitoes in the RAIN. And that with Termite bait stations you only have to check every other one. Both Major Label Violations. Do you really think this company cares about customer safety? Please support businesses that are Ethical and do not engage in Identity Theft and Fraud.

We purchased Terminix termite bait stations and renewed the service for several years. Between the initial installation and ongoing renewals, we spent thousands of dollars—not just hundreds. The bait station system alone cost over $1,000, and the annual service price increased year after year. During annual inspections, we were consistently told there was no termite activity. The stations remained in the ground for years with the original bait still inside. When we decided not to renew our contract, we were shocked to discover that Terminix removes the bait from the stations upon cancellation, leaving the stations empty and essentially useless. We specifically asked multiple times when we signed up whether the stations would belong to us. Technically, they do—but what remains after cancellation is an empty plastic station with no active bait. We were never given the impression that the bait would be removed, making the system ineffective unless we continued paying for service. I do want to recognize the field technicians who serviced our property over the years. They were always polite, professional, and pleasant to work with. I would also like to thank Melody from customer service, who was courteous and helpful. Unfortunately, my experience with Abigail in customer service completely changed my overall impression of the company. Because of that interaction, what would have been a 3-star review became a 1-star review. After spending thousands of dollars over the years, I expected better communication, better transparency, and better treatment of long-term customers. If you are considering signing up for Terminix termite bait stations, keep this in mind: the stations may be yours, but the bait is not. If you cancel your contract, the bait is removed and you are left with empty stations that no longer provide termite protection. I wish this had been made much clearer from the beginning.

DO NOT choose this company!! My husband and I were in the process of selling our house and we called one of their specialists to come and evaluate our property. They told us that if we sold we would not be subject to fulfilling their contract. We paid $171.00 a month and the service was lousy! For 9 months we continued to fulfill the contract and when we sold our property they told us we had to finish paying out the contract. Not only did we receive poor service but they also lied about the contract. DO NOT use them. You can receive better results with your local pest control. Lesson learned!! Shame on this company. Dissatisfied Oklahoma customers.

Buyer beware worst company ever! We thought we were signing a contract for one time service on a house we were selling. Instead, it turned out to be monthly fee for a yearly service contract. The technician misled us, and I have been not able to resolve this issue with the company. We have canceled the contract and still have to pay the monthly service for one year. They continue to bill us a monthly service fee for services they do not do. Isn’t this a truly breaking the law. This was truly deceitful. I have not been able to talk to management. They have been truly unethical business.

They only show up for the most routing service. When we scheduled appointment for anything else than just a simple spraying outside they kept cancelling, not showing up and refusing the service allw hile charging us subscription. Stay away from them.

I worked for Terminix in Houston for 3 years before they wrongfully terminated me. In Houston it is run by a bunch of unethical buddies. They hire their friends. I was quoting a very large company in Houston one time and the total price was $1600. The branch manager came over and asked who I was quoting? I told him and he said F them Brian. Charge them $5000. They have the money. That's the type of people who work there. I spent half my days on billing issues and service issue. Technicians not showing up or calling. 6 managers in 3 years. That should tell you something. Don't waste your time with these Guys. Save yourself time and money. Look elsewhere.

Look else ware. Made two appointments and no one showed for either! Customer service is a joke. When you can reach someone. Cancelled my contract and would certainly not recommend this company. Buyer beware!!!!

Signed up for 5 days of service for &1000.00 for squirrel removal. Promised 5 days and 5 traps for my 5 holes. First day I received 3 traps and Alexis told me 5 is overkill. In one hour 2 squirrels in trap and she replaced them. Day 3 I only had 2 traps. Manager Brian came out and put down many more on Thursday. Friday morning all trap’s removed. I paid for 5 days not 4. Saturday I went outside to and discovered a forgotten trap with a squirrel. Called and was told Monday. Squirrel could be dead by than. Stay away from this company!!!!!