TelyRxReviews of telyrx.com

Response from TelyRxAug 6, 2026

Hi Jessica, I completely understand why that would be frustrating, and I appreciate you bringing it up. Shipping costs have increased significantly, and we know they can feel hard to justify. We don't set these rates to make extra profit—they're based on the carrier's pricing and the shipping option selected. We do our best to keep shipping costs as low as possible while ensuring orders arrive safely and on time. Thank you for sharing your feedback. We understand your concern, and it's something we take seriously. Yours in Wellness, The Tely Team

Response from TelyRxAug 6, 2026

Hi, We are sorry that you were unable to submit your order with a discount code. After further investigation, we found that you placed a refill order and not a new order. The current prescription you have with us was out of refills and would need a new order to be placed. Please use the current discount code on the website and place a new order. This will incur a $22 visit fee. I f you need further assistance, please reach out to us at 1-800-878-1660 or email us at [email protected]. We look forward to serving you in the near future. Yours in Wellness, Kshama

Response from TelyRxAug 6, 2026

Hi Jeanie, We apologize for the confusion, we understand how frustrating it can be to not get your medication on time. In order to better assist you, could you please email us with the necessary information. Our goal is to resolve the issue and provide you the best experience. Thank you for your feed back. We look forward to hearing from you. Yours in Wellness, The Tely Team.

Response from TelyRxAug 4, 2026

Hi Ben, We have emailed you requesting information to complete your order. Any order over 7 days in cancelled and voided. Please call us at 1-800-878-1660. We look forward to hearing from you. Yours in Wellness, The Tely Team.

Response from TelyRxAug 4, 2026

Hi, We have reached out to you to provide us more information to better assist you. Please email us at [email protected] or please call us at 1-800-878-1660. We look forward to hearing from you and finding a solution. Thank you, Yours in Wellness, The Tely Team.

Response from TelyRxAug 4, 2026

Hi, We are sorry that the medication did not give you the desired results. We at TelyRx source all of our medications from FDA licensed facilities within the US and dispense directly from our pharmacies in Clearwater, FL and Dallas, TX. The medications we receive are from the same manufacturers and wholesalers that the most common US retail pharmacies such as Walgreens and CVS receive their medications from as well. We appreciate your feedback. Please let us know, which medication did not work for you. We are always ready to assist and help you have a better outcome. Please reach out to us at [email protected]. Yours in Wellness, The Tely Team

Response from TelyRxJul 28, 2026

Hi Carl, We are sorry that your order was not taken care of right away. The customer service team will reach out to you to assist you. Once again we apologize for the oversight. Yours in wellness, The Tely Team.

Response from TelyRxAug 3, 2026

Hi Frances, We are happy to note that you will no longer be needing your medication due to your weight loss. We are excited to see your progress and to be a part of your wellness journey. We noticed that you contacted customer Service and they were able to pause your refills. Please know that you can reactivate them anytime from your account on the website. We have refunded you a $22 fee that was charged to your order, please give it 3-5 business days to process. Thank you. Please feel free to contact us at 1-800-878-1660 if you need any assistance. Yours in Wellness, The Tely Team