TelyRxReviews of telyrx.com

Response from TelyRxMay 21, 2026

Hi, Thank you for your feed back. The 'visit fee' is a one time fee for a prescription to be reviewed and approved by a Doctor. There is no Visit fee attached to a refill that is ordered. We understand price changes can raise questions, and we want you to know that our approach is grounded in transparency and a commitment to quality care. At the heart of TelyRx is our commitment to patient care and to providing clear, transparent access to safe, affordable, FDA-approved medications. To ensure we keep pace with what our patients want and expect from us now and in the future, we must continually invest in our operations, technology and support teams to maintain the highest levels of care, affordability, transparency and quality service. With that, some price adjustments have taken effect on select medications. Thank you for choosing TelyRx and for trusting us with your healthcare journey. We are honored at the opportunity to serve you. Yours in Wellness, The Tely Team

Response from TelyRxApr 29, 2026

Hi, . Thank you for the fantastic feedback! We truly appreciate you taking the time to leave a review. It’s customers like you that make our job so rewarding. We are thrilled to see you again next time! We do apologize for our technical issue in the delay of your shipment and appreciate your understanding. Yours in Wellness, The Tely Team

Response from TelyRxApr 17, 2026

Hi Neo, Thank you for taking the time to provide a review, we truly value your feedback. Your comments help us revaluate and continue to provide valuable updates and information to all our patients and customers. At the heart of TelyRx is our commitment to patient care and to providing clear, transparent access to safe, affordable, FDA-approved medications. To ensure we keep pace with what our patients want and expect from us now and in the future, we must continually invest in our operations, technology and support teams to maintain the highest levels of care, affordability, transparency and quality service. Free shipping continues on orders over $100. You will see a small adjustment to shipping pricing reflected at checkout on our website. This is due to our national carriers like UPS, USPS & FedEx increasing their shipping costs by approximately 6%. We appreciate your business and look forward to continuing to serve you on your wellness journey. Yours in Wellness, The Tely Team.

Response from TelyRxMar 30, 2026

Hi, Please accept our apologies for the delay in receiving your order. Your order was sent through USPS rather than FedEx due to a technical issue with our shipping software. We have refunded you the shipping cost. Please give it 3-5 business days to reflect on your statement. We appreciate your continued patience and understanding as we work diligently to handle the excessive call and email volumes to reach out to all our customers in a timely manner. Yours in Wellness, The Tely Team.