TelyRxReviews of telyrx.com

Complete scam. Dr reviewed my medical history, prescribed medication and now wants another consultation. They make you fill through them and their prices are OUTRAGEOUS.

I find it incredibly frustrating and, quite honestly, outrageous that Telyrx has responded to my publicly to my review here rather than, despite my sending numerous emails before, during and after my review, i have yet to receive any kind of response to my concerns. What makes this even more frustrating is that Telyrx clearly has the ability to respond when it comes to protecting their public image, yet somehow, cannot find the time to respond to an actual customer who is trying to get valid information about their current prescription. If Telyrx can respond promptly to a negative review on a public platform, then it is difficult to understand why they cannot extend the same courtesy to the customer privately through email. Responding publicly on Trustpilot while continuing to ignore my direct requests does not resolve the problem— it only makes it appear, appears as though maintaining appearance is more important than actually taking care of your clients. All I have been asking for is simple communication on the status of my prescription regardless of what that status is. This is a straightforward answer. That should be the bare minimum when dealing with customers, especially customers who require medication in a timely manner. Where is the accountability? I would much rather have received a simple, direct response to my initial email with an update rather than having to do it publicly. This truly shows their lack of care for the customer. As far as the number of refills and the answer I received, the refills were given and noted on the portal/website where all of my information was. Under each medication it listed that I had numerous refills yet available that were given by the doctor, but refused to be filled by your customer service team and or/pharmacy. Making your customers jump through hoops just to receive medication that is needed is truly despicable I will definitely be taking my business elsewhere and never looking back but before I do, I will be sure to do my due diligence to alert others to the irresponsible behavior of this company.

Charged my card twice for the same order

Why am I being charged like a subscription? I made a one time purchase.

I was sent an order I didn’t place a order for this tretinoin 0.1% cream I need my credit card reimbursed my name is Lois Shipps

I didn’t approve this order, in fact I thought I had canceled it long ago. I wish they would have reached out to confirm before charging me over $200 dollars!

I did not order a refill. Please unsubscribe me. I no longer use the scrip.

DO NOT USE THIS COMPANY! ABSOLUTE NIGHTMARE FROM DAY ONE (0/5 STARS IF I COULD) I wish there was an option to give ZERO STARS. This company is an absolute disaster, and my order was ruined from the exact second payment processed. I decided to give them a try since I got a 20% discount through my credit card promo. Save yourself the stress, money, and health hazard—STAY FAR AWAY. 1. Blatant False Advertising & Delays They advertise same-day shipping if your order is placed by 2:00 PM. I placed my order at 12:47 PM, and it wasn't shipped until THREE DAYS LATER. By day two, when I saw the pharmacy still hadn't filled it, I tried to cancel, but they refused. 2. Destroyed, Unsanitary, and Contaminated Medication When the package finally arrived late, it was a health hazard. The bottle cap was not screwed on, leaving loose pills scattered all over the dirty shipping package. The blister pack inside was completely pulverized with crushed pills everywhere. The ENTIRE order was contaminated, destroyed, and completely UNSANITARY to ingest. 3. Non-Existent Support & Blatant Lies Customer support ignores emails completely. When you call, representatives tell you whatever you want to hear to get you off the phone, making endless promises they never keep. After I reported the ruined medication, a rep promised me an immediate full refund and told me to just have my local pharmacy fill the prescription. What followed was days of running in circles with endless back-and-forth calls and non-stop lies. 4. Illegal Demands & Deceptive Bait-and-Switch To make matters worse, they demanded that MY local pharmacy contact THEM to handle the prescription—a practice my pharmacist in Illinois explicitly confirmed is ILLEGAL. Right after a manager promised on the phone to personally handle contacting my pharmacy, I immediately received an email contradicting everything he said. The email claimed they would NOT allow another pharmacy to fill it and would NOT replace it themselves because the order was "already filled." SUMMARY: They shipped destroyed, unsanitary medication, engaged in illegal prescription transfer demands, lied on the phone, ignored emails, and stole my money for a product I cannot safely use. Dozens of reputable companies stand behind their products, package medicine safely, and treat patients professionally. This company is a scam. STAY AWAY!