TelyRxReviews of telyrx.com

Response from TelyRxFeb 4, 2026

Hola Matteo, Gracias por comunicarse con TelyRx en relación con sus necesidades de bienestar. Tenga la seguridad de que su satisfacción es nuestra máxima prioridad. Hemos intentado comunicarnos con usted; sin embargo, su paquete fue devuelto debido a que la dirección proporcionada era incorrecta. Por favor, comuníquese con nosotros para que podamos ayudarle a corregir la información y brindarle asistencia adicional. Agradeceríamos sinceramente que pudiera reconsiderar su calificación, ya que enviamos su paquete a la dirección solicitada conforme a su petición. Si tiene alguna pregunta o inquietud adicional, no dude en ponerse en contacto con nosotros. Siempre estaremos encantados de ayudarle.

Response from TelyRxFeb 5, 2026

Hi, We are very sorry that your orders were separated. Due to the weather we have had numerous delays with our carriers. Would you please provide us your information so we could better assist you. We are sorry if the customer Experience team was not able to connect with you. Please give us the opportunity to fix it by emailing us at [email protected]. We look forward to hearing from you.

Response from TelyRxFeb 3, 2026

Hi Mike, We are sorry that your package not only arrived damaged but also your pill bottle was broken while in transit. While we have no control over the carrier, we apologize on their behalf and would love to make it right and reship you the medication. If you could kindly email us at [email protected] or contact us at 1-800-878-1660 with your information we will most definitely follow up. Once again please accept our apologies for the damage The Tely team.

Response from TelyRxJan 6, 2026

Hi Arsenio, We did reach out to inform you that your prescription request was delayed due to a temporary technical issue with our order processing software. As you know, under normal circumstances, prescription requests placed through the TelyRx platform are reviewed by the independent providers that we work with within 16 hours, and shipped the same business day. However, the technical error caused this process to be delayed. and you were refunded for your entire order. Once again, we sincerely apologize for the inconvenience you experienced. Please understand that we do stand by our process and are very proud to have received over 8000 reviews with a 4.9 rating. We hope you give us a chance to show you how well TelyRx operates and ensures patient satisfaction. Yours in Wellness, The Tely Team.

Response from TelyRxJan 5, 2026

Hi Jocelyn, We attempted to call you but had to leave you a message regarding your review. We are so sorry that you did not receive your order. We have your address as entered by you on the account and the order shipped to that address shows it was received. Please give us a call at 1-800-878-1660 so we can correct it and make sure you get your order. Thank you, TelyRx

Response from TelyRxDec 30, 2025

Hi Ted, we tried to contact you to correct the misunderstanding you have about TelyRx. The provider who is independent to us does not offer a free visit neither are we able to discount the visit fee. We do offer discounts on our website from time to time, and we do have one currently on the website. We do see that you took advantage of this discount and received 20% off your medication costs, which did bring down your total to under $100, that is a great savings. Free shipping is offered for medication orders over $100, which you would have qualified for if there was no discount, and you have had free shipping with your past orders too. We do hope you understand the process and if you do have any questions, please feel free to reach out to us. TelyRx.

Response from TelyRxDec 3, 2025

Hi Traci, In an attempt to reach out to you we had to leave you a message. Please call us at 1-800-878=1660, we will be more than happy to assist you or guide you through the website to place a refill order. We value your trust in us and look forward to hearing from you. Yours in Wellness, The Tely Team.

Response from TelyRxDec 10, 2025

Hi Rick, We are very confused that you have not attempted to contact us despite us providing our contact information, 1-800-878-1660. You have not placed an order with us since mid November, which you did not want since the USPS delivery was delayed. We reimbursed the entire amount spent. We would appreciate the courtesy of a response. Thank you TelyRx